:root{--bg:#f3efe6;--surface:rgba(255,251,245,0.86);--surface-strong:#fffdf8;--text:#1d1a17;--muted:#64594c;--line:rgba(58,45,31,0.14);--accent:#b34c2e;--accent-soft:#f1d0b8;--shadow:0 20px 60px rgba(51,35,20,0.12);--status-open-bg:#edf7ef;--status-open-text:#1f5f3d;--status-pending-bg:#fff7d8;--status-pending-text:#6f4b00;--status-resolved-bg:#e9f2ff;--status-resolved-text:#174a8b;--status-closed-bg:#eee8df;--status-closed-text:#4d4338;--status-reopened-bg:#f4e9ff;--status-reopened-text:#5a287d;--status-urgent-bg:#fff1ec;--status-urgent-text:#8f2929;--status-neutral-bg:rgba(34,42,56,0.08);--status-neutral-text:#35404f}*{box-sizing:border-box}:where(a,button,input,select,textarea,summary,[tabindex]):focus-visible{outline:3px solid #174ea6;outline-offset:3px;box-shadow:0 0 0 5px rgba(23,78,166,.18)}html{font-family:Georgia,Times New Roman,serif}body{margin:0;min-height:100vh;color:var(--text);background:radial-gradient(circle at top left,rgba(210,126,87,.24),transparent 28%),radial-gradient(circle at bottom right,rgba(114,142,101,.22),transparent 30%),linear-gradient(180deg,#f8f3ea 0,var(--bg) 100%)}.app-nav{align-items:center;background:rgba(255,253,248,.94);border-bottom:1px solid var(--line);display:grid;grid-gap:12px;gap:12px;grid-template-columns:auto minmax(0,1fr) auto;padding:14px 24px;position:-webkit-sticky;position:sticky;top:0;z-index:20}.app-nav a{color:#4a3524;font-weight:800;text-decoration:none}.app-nav-brand{color:var(--accent);font-size:1.1rem}.app-nav-admin,.app-nav-links{display:flex;flex-wrap:wrap;gap:12px}.app-nav-admin{justify-content:flex-end}.shell{width:min(1120px,calc(100% - 32px));margin:0 auto;padding:64px 0 96px}.hero{padding:40px;border:1px solid var(--line);background:var(--surface);box-shadow:var(--shadow);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.hero-compact{display:flex;justify-content:space-between;gap:24px;align-items:flex-start}.auth-hero{margin-bottom:24px}.eyebrow{margin:0 0 12px;color:var(--accent);text-transform:uppercase;letter-spacing:.12em;font-size:.78rem}.hero h1{margin:0;max-width:12ch;font-size:clamp(2.8rem,7vw,5.6rem);line-height:.95}.hero-title{max-width:14ch;font-size:clamp(2.4rem,6vw,4.6rem)}.lede{max-width:60ch;margin:20px 0 0;color:var(--muted);font-size:1.1rem;line-height:1.7}.panel-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:20px;gap:20px;margin-top:24px}.panel{padding:24px;border:1px solid var(--line);background:var(--surface-strong);box-shadow:var(--shadow)}.overview h2,.panel h2{margin-top:0;font-size:1.2rem}.overview li,.overview p,.panel p{color:var(--muted);line-height:1.7}.overview ul,.panel ul{margin:0;padding-left:20px}.overview{margin-top:24px;padding:28px;border:1px solid var(--line);background:rgba(255,252,248,.92);box-shadow:var(--shadow)}.overview-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:16px;gap:16px}.overview-card{padding:18px;border:1px solid var(--line);background:#fffaf3}.public-doc-shell{width:min(1040px,calc(100% - 32px));margin:0 auto;padding:48px 0 88px}.public-doc-card,.public-doc-hero,.public-doc-nav{border:1px solid var(--line);background:rgba(255,253,248,.94);box-shadow:var(--shadow)}.public-doc-hero{display:grid;grid-gap:12px;gap:12px;padding:34px}.public-doc-hero h1{margin:0;max-width:16ch;font-size:clamp(2.3rem,5vw,4.4rem);line-height:.98}.public-doc-hero p{max-width:70ch;margin:0;color:var(--muted);font-size:1.06rem;line-height:1.7}.public-doc-hero small{color:var(--muted);font-weight:800}.public-doc-nav{display:flex;flex-wrap:wrap;gap:10px;margin-top:18px;padding:14px}.public-doc-nav a{display:inline-flex;min-height:38px;align-items:center;padding:0 12px;border:1px solid rgba(61,41,25,.12);background:#fffaf3;color:#4a3524;font-weight:850;text-decoration:none}.public-doc-content{display:grid;grid-gap:18px;gap:18px;margin-top:18px}.public-doc-card{display:grid;grid-gap:10px;gap:10px;padding:24px}.public-doc-card h2{margin:0;font-size:1.2rem}.public-doc-card li,.public-doc-card p{color:var(--muted);line-height:1.7}.public-doc-card p{margin:0}.public-doc-card ul{margin:0;padding-left:20px}.actor-card,.alert,.composer-panel,.conversation-card,.empty-card,.field,.message-bubble,.rail,.summary-card,.thread-pane,.workspace{border:1px solid var(--line)}.actor-card{min-width:240px;display:grid;grid-gap:8px;gap:8px;padding:18px;background:rgba(255,252,247,.92)}.actor-label{color:var(--accent);text-transform:uppercase;letter-spacing:.12em;font-size:.74rem}.alert{margin-top:20px;padding:16px 18px;background:#fff1eb;color:#7f2f16;box-shadow:var(--shadow)}.alert.success{background:#edf7ef;color:#2a6546}.summary-strip{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:14px;gap:14px;margin-top:20px}.summary-strip-secondary{grid-template-columns:repeat(5,minmax(0,1fr))}.auth-card{max-width:560px;padding:24px;border:1px solid var(--line);background:rgba(255,252,247,.94);box-shadow:var(--shadow)}.auth-action-row,.auth-support-grid,.session-settings-actions{grid-template-columns:repeat(3,minmax(0,1fr))}.taxonomy-shell{margin:0 auto;max-width:1280px;padding:36px 20px 80px}.taxonomy-hero,.taxonomy-panel{background:rgba(255,252,247,.94);border:1px solid var(--line);box-shadow:var(--shadow)}.taxonomy-hero{padding:28px}.taxonomy-hero h1{font-size:clamp(2rem,4vw,3.4rem);line-height:1;margin:0}.taxonomy-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:16px}.taxonomy-actions a,.taxonomy-actions button,.taxonomy-panel button{background:#1f5f3d;border:0;color:#fff;cursor:pointer;font:inherit;font-weight:800;padding:10px 14px;text-decoration:none}.taxonomy-actions button:disabled,.taxonomy-panel button:disabled{cursor:not-allowed;opacity:.55}.taxonomy-grid{display:grid;grid-gap:18px;gap:18px;grid-template-columns:repeat(3,minmax(0,1fr));margin-top:20px}.taxonomy-panel{display:grid;grid-gap:12px;gap:12px;padding:18px}.taxonomy-panel h2{font-size:1.1rem;margin:0}.taxonomy-panel label{color:var(--muted);display:grid;grid-gap:6px;gap:6px;font-size:.9rem;font-weight:800}.taxonomy-panel input,.taxonomy-panel select,.taxonomy-panel textarea{background:#fff;border:1px solid var(--line);color:var(--text);font:inherit;min-width:0;padding:10px;width:100%}.taxonomy-panel textarea{min-height:92px;resize:vertical}.taxonomy-panel pre{background:#1d1a17;color:#fffdf8;font-size:.78rem;max-height:260px;overflow:auto;padding:12px;white-space:pre-wrap}.taxonomy-wide{grid-column:span 2}.taxonomy-list{display:flex;flex-wrap:wrap;gap:8px}.taxonomy-list span{background:#fff7d8;border:1px solid #d7b35f;color:#4d3b00;font-size:.82rem;font-weight:800;padding:6px 8px}.taxonomy-rule-preview{display:grid;grid-gap:8px;gap:8px;grid-template-columns:auto minmax(0,1fr)}.taxonomy-rule-preview strong{color:var(--accent)}.taxonomy-table,.taxonomy-table>div{display:grid;grid-gap:8px;gap:8px}.taxonomy-table>div{align-items:center;border-bottom:1px solid var(--line);grid-template-columns:1.3fr 1fr auto 2fr;padding:8px 0}.taxonomy-table small{color:var(--muted)}.taxonomy-metrics{display:grid;grid-gap:12px;gap:12px;grid-template-columns:repeat(5,minmax(0,1fr))}.taxonomy-metrics strong{background:#edf7ef;color:#1f5f3d;display:grid;font-size:1.6rem;padding:12px}.taxonomy-metrics span{color:#2a6546;font-size:.8rem}@media (max-width:980px){.taxonomy-grid,.taxonomy-metrics{grid-template-columns:1fr}.taxonomy-wide{grid-column:auto}.taxonomy-table>div{grid-template-columns:1fr}}.access-error-card{display:grid;grid-gap:10px;gap:10px;margin-top:18px;padding:18px;border:1px solid rgba(164,67,44,.26);background:#fff1eb;color:#7f2f16;box-shadow:var(--shadow)}.access-error-card h2,.access-error-card p{margin:0}.access-error-action{display:inline-flex;width:-moz-fit-content;width:fit-content;text-decoration:none}.summary-card{padding:16px;background:rgba(255,252,247,.94);box-shadow:var(--shadow)}.summary-card span,.summary-card strong{display:block}.summary-card span{color:var(--muted);font-size:.78rem;text-transform:uppercase;letter-spacing:.08em}.summary-card strong{margin-top:8px;font-size:1.7rem}.workspace{display:grid;grid-template-columns:320px minmax(0,1fr) 320px;grid-gap:20px;gap:20px;margin-top:24px}.rail,.thread-pane{min-height:72vh;background:rgba(255,253,248,.94);box-shadow:var(--shadow)}.rail{display:flex;flex-direction:column;gap:16px;padding:18px}.panel h2,.rail-header h2,.thread-header h2{margin:0}.rail-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.conversation-card p,.empty-state p,.message-bubble p,.panel p,.rail-header p,.thread-header p{color:var(--muted)}.conversation-list{display:grid;grid-gap:12px;gap:12px;overflow:auto}.filter-stack{display:grid;grid-gap:10px;gap:10px}.filter-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.queue-shortcuts{display:flex;flex-wrap:wrap;gap:8px}.conversation-card{padding:16px;text-align:left;background:#fffaf3;cursor:pointer}.conversation-card.active{outline:2px solid rgba(179,76,46,.35);background:#fff5ec}.conversation-card-top,.conversation-meta,.thread-badges,.thread-header{display:flex;align-items:center;justify-content:space-between;gap:12px}.conversation-meta{color:var(--muted);font-size:.85rem}.pill{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:rgba(179,76,46,.1);color:var(--accent);font-size:.75rem;letter-spacing:.04em;text-transform:uppercase}.pill-accent{background:rgba(70,117,90,.12);color:#2a6546}.pill-success{background:rgba(70,117,90,.14);color:#2a6546}.pill-danger{background:rgba(183,55,55,.12);color:#8f2929}.channel-badge,.status-badge{display:inline-flex;align-items:center;gap:4px;padding:6px 10px;border-radius:999px;font-weight:800}.status-open{background:var(--status-open-bg);color:var(--status-open-text)}.status-handoff-required,.status-pending,.status-window-expired{background:var(--status-pending-bg);color:var(--status-pending-text)}.status-resolved{background:var(--status-resolved-bg);color:var(--status-resolved-text)}.status-closed{background:var(--status-closed-bg);color:var(--status-closed-text)}.status-reopened{background:var(--status-reopened-bg);color:var(--status-reopened-text)}.status-ai-paused,.status-opted-out,.status-urgent{background:var(--status-urgent-bg);color:var(--status-urgent-text)}.channel-badge,.status-neutral{background:var(--status-neutral-bg);color:var(--status-neutral-text)}.thread-pane{display:flex;flex-direction:column;padding:18px;gap:16px}.thread-actions{display:flex;flex-wrap:wrap;gap:10px}.details-drawer{overflow:auto}.detail-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:8px;gap:8px}.detail-tab{border:1px solid rgba(61,41,25,.14);background:#fffaf3;color:#6c4e34;cursor:pointer;font-weight:800;padding:8px 10px}.detail-tab.active,.detail-tab[aria-selected=true]{background:rgba(179,76,46,.12);color:var(--accent)}.detail-tab-panel{display:grid;grid-gap:12px;gap:12px}.inline-control{align-items:center;background:rgba(255,250,243,.82);border:1px solid rgba(61,41,25,.14);border-radius:999px;display:inline-flex;gap:8px;padding:6px 10px}.inline-control span{color:#7a5d42;font-size:.78rem;font-weight:800;text-transform:uppercase}.inline-control select{background:transparent;border:0;color:#3d2919;font-weight:800;outline:0}.message-thread{flex:1 1;display:grid;grid-gap:12px;gap:12px;overflow:auto;align-content:start}.message-bubble{max-width:min(86%,720px);padding:14px 16px;background:#fffaf3}.message-bubble.outbound{margin-left:auto;background:#f8ebe0}.message-bubble.internal-note{max-width:100%;background:#fff7d8;border-left:4px solid #b48a2b}.message-bubble.draft{margin-left:auto;background:#f4efe5;border-style:dashed}.message-bubble.system-event{max-width:100%;background:#eef5f3;border-left:4px solid #47755a}.message-bubble.ai-approved{border-color:rgba(70,117,90,.34);box-shadow:inset 0 0 0 1px rgba(70,117,90,.16)}.message-bubble.unsupported{background:#f8f1ed;border-left:4px solid #b73737}.message-meta-row{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}.message-author,.message-bubble time{display:block;color:var(--muted);font-size:.8rem}.message-status{display:block;margin-top:8px;color:var(--muted);font-size:.82rem}.message-status.ai-marker{color:#345f47;font-weight:700}.provider-status-compact,.unsupported-placeholder{font-size:.78rem}.message-details{margin-top:10px}.message-details summary{color:var(--muted);cursor:pointer;font-size:.78rem;font-weight:800}.message-details dl{display:grid;grid-gap:8px;gap:8px;margin:10px 0 0}.message-details dl div{display:grid;grid-gap:2px;gap:2px}.message-details dt{color:#7a5d42;font-size:.72rem;font-weight:800;text-transform:uppercase}.message-details dd{margin:0}.raw-payload-block pre{background:rgba(34,42,56,.08);max-height:180px;overflow:auto;padding:10px;white-space:pre-wrap}.subtle-pill{background:rgba(34,42,56,.08);color:#35404f}.composer-panel,.empty-card,.empty-state{padding:18px;background:#fffdf8}.composer-state-row{align-items:center;display:flex;flex-wrap:wrap;gap:8px;margin-top:10px}.composer-state-row span:last-child{color:var(--muted);font-size:.84rem}.composer-state{background:rgba(34,42,56,.08);color:#35404f;display:inline-flex;font-size:.72rem;font-weight:800;padding:5px 8px;text-transform:uppercase}.composer-state.enabled{background:rgba(70,117,90,.12);color:#2a6546}.composer-state.failed,.composer-state.template_required{background:rgba(183,55,55,.12);color:#8f2929}.composer-state.disabled_due_to_closed_conversation,.composer-state.disabled_due_to_permission,.composer-state.disabled_due_to_policy_block,.composer-state.sending{background:rgba(180,138,43,.14);color:#7a5d16}.composer-hint{margin:0;color:var(--muted);font-size:.92rem}.empty-state{margin:auto 0}.field,.history-list,.panel.stack-gap{display:grid;grid-gap:10px;gap:10px}.notification-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px}.notification-list{max-height:360px;overflow:auto}.notification-card{border-left:4px solid rgba(61,41,25,.14)}.notification-card.notification-unread{border-left-color:var(--accent);background:#fff4eb}.notification-actions{grid-template-columns:repeat(3,minmax(0,1fr));margin-top:10px}.button-row,.detail-grid,.safety-stack,.source-list{display:grid;grid-gap:10px;gap:10px}.warning-banner{display:grid;grid-gap:4px;gap:4px;padding:14px 16px;border:1px solid var(--line);background:#fffaf3}.warning-banner.warning{border-color:#d9a441;background:#fff7d8}.warning-banner.blocked{border-color:#c96c62;background:#fff1ec}.warning-banner.handoff,.warning-banner.info{border-color:#86a98e;background:#f0f7ef}.warning-banner small{color:var(--muted)}.detail-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.button-row{grid-template-columns:repeat(4,minmax(0,1fr))}.source-list small{color:var(--muted)}.source-trace{border:1px solid rgba(61,41,25,.12);padding:10px}.source-trace summary{cursor:pointer;font-size:.84rem;font-weight:800}.source-trace dl{display:grid;grid-gap:8px;gap:8px;margin:10px 0 0}.source-trace dl div{display:grid;grid-gap:2px;gap:2px}.source-trace dt{color:#7a5d42;font-size:.72rem;font-weight:800;text-transform:uppercase}.source-trace dd{margin:0;color:var(--muted);font-size:.84rem}.modal-backdrop{position:fixed;inset:0;z-index:60;display:grid;place-items:center;padding:1rem;background:rgb(29 26 23/.48)}.handoff-modal{width:min(520px,100%);display:grid;grid-gap:1rem;gap:1rem;padding:1.25rem;border:1px solid var(--line);border-radius:8px;background:var(--surface-strong);box-shadow:var(--shadow)}.modal-actions{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:.75rem}.history-card{padding:12px 14px;border:1px solid var(--line);background:#fffaf3}.history-card span,.history-card strong,.history-card time{display:block}.history-card span,.history-card time{color:var(--muted);font-size:.88rem}.field span{font-size:.85rem;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}.field.compact span{font-size:.72rem}.field input,.field select,.field textarea{width:100%;padding:12px 14px;border:1px solid var(--line);background:white;color:var(--text);font:inherit}.settings-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));grid-gap:12px;gap:12px}.checkbox-field{display:grid;grid-template-columns:auto 1fr;align-items:center;grid-gap:10px;gap:10px}.checkbox-field input{width:auto}.action-button{padding:12px 16px;border:1px solid transparent;background:var(--accent);color:#fff7f1;font:inherit;cursor:pointer}.button-row button,.knowledge-row,.primary-button{padding:12px 16px;border:1px solid var(--line);background:#fffaf3;color:var(--text);font:inherit;cursor:pointer}.primary-button{border-color:transparent;background:var(--accent);color:#fff7f1}.button-row button:disabled,.primary-button:disabled{opacity:.55;cursor:not-allowed}.action-button.secondary{background:#345f47}.mini-button{padding:10px 12px;border:1px solid var(--line);background:#fffaf3;color:var(--text);cursor:pointer;font:inherit}.action-button:disabled,.mini-button:disabled{opacity:.55;cursor:not-allowed}.knowledge-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,.85fr);grid-gap:20px;gap:20px;margin-top:24px}.knowledge-list,.review-stack,.test-result{display:grid;grid-gap:12px;gap:12px}.filter-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px;margin-bottom:14px}.knowledge-row{display:grid;grid-gap:6px;gap:6px;text-align:left;background:#fffdf8}.button-row button.active,.knowledge-row.active{border-color:var(--accent);background:#fff1eb}.knowledge-row span,.review-stack p,.test-result li{color:var(--muted)}.two-column{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.knowledge-preview{max-height:320px;overflow:auto;margin:0;padding:16px;border:1px solid var(--line);background:#1d1a17;color:#fff7ed;white-space:pre-wrap}.admin-shell{min-height:100vh;padding:4rem;background:radial-gradient(circle at 12% 8%,rgba(9,105,218,.16),transparent 28rem),linear-gradient(135deg,#f7f2e8,#e8f2ef 48%,#f8fafc);color:#12201b}.admin-shell-continued{min-height:auto;padding-top:0}.admin-hero{max-width:780px;margin-bottom:2rem}.admin-hero h1{margin:.3rem 0;font-size:clamp(2.5rem,7vw,5.8rem);line-height:.9;letter-spacing:-.07em}.admin-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:1rem;gap:1rem}.admin-grid-wide{align-items:start}.admin-card{padding:1.3rem;border:1px solid rgba(18,32,27,.12);border-radius:24px;background:rgba(255,255,255,.74);box-shadow:0 22px 60px rgba(36,58,48,.11)}.admin-card-wide{grid-column:1/-1}.admin-card-tall{min-height:460px}.admin-card h2{margin:0 0 .7rem;font-size:1.05rem}.chip-row{display:flex;flex-wrap:wrap;gap:.45rem}.admin-section-header{display:flex;justify-content:space-between;gap:1rem;align-items:flex-start}.admin-table-wrap{margin-top:1rem;overflow:auto;border:1px solid rgba(18,32,27,.1);border-radius:18px;background:rgba(255,255,255,.82)}.admin-table{width:100%;min-width:980px;border-collapse:collapse;font-size:.9rem}.admin-table td,.admin-table th{padding:.85rem;border-bottom:1px solid rgba(18,32,27,.1);text-align:left;vertical-align:top}.admin-table th{color:#536159;font-size:.74rem;letter-spacing:.08em;text-transform:uppercase}.admin-table tr{cursor:pointer}.selected-row{outline:2px solid rgba(179,76,46,.25);background:rgba(255,244,234,.86)}.admin-action-block,.admin-form{display:grid;grid-gap:.85rem;gap:.85rem;margin-top:1rem}.selector-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:.45rem;gap:.45rem}.check-row{display:flex;align-items:center;gap:.45rem;color:#35423c;font-size:.9rem}.check-row input{accent-color:var(--accent)}.admin-button-row{grid-template-columns:repeat(5,minmax(0,1fr))}.analytics-filter-row,.analytics-list,.analytics-metric-grid,.auth-session-settings{display:grid;grid-gap:1rem;gap:1rem}.session-profile-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:1rem;gap:1rem}.analytics-filter-row{grid-template-columns:repeat(2,minmax(0,220px))}.analytics-filter-row label{display:grid;grid-gap:.35rem;gap:.35rem;color:var(--muted);font-size:.9rem}.analytics-filter-row input{padding:.75rem .85rem;border:1px solid rgba(18,32,27,.16);border-radius:14px;background:rgba(255,255,255,.82);color:var(--text);font:inherit}.analytics-metric-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.analytics-metric-card{display:grid;grid-gap:.45rem;gap:.45rem;padding:1.1rem;border:1px solid rgba(18,32,27,.12);border-radius:24px;background:linear-gradient(135deg,rgba(255,255,255,.92),rgba(255,246,232,.76)),radial-gradient(circle at top right,rgba(52,95,71,.14),transparent 34%);box-shadow:0 18px 45px rgba(36,58,48,.1)}.analytics-list span,.analytics-metric-card small,.analytics-metric-card span,.muted-text{color:var(--muted)}.analytics-metric-card strong{font-size:clamp(1.7rem,4vw,2.65rem);letter-spacing:-.05em}.analytics-list div{display:flex;justify-content:space-between;gap:1rem;padding:.8rem 0;border-bottom:1px solid rgba(18,32,27,.1)}.analytics-list.compact{grid-template-columns:repeat(3,minmax(0,1fr))}.analytics-list.compact div{border:1px solid rgba(18,32,27,.1);border-radius:16px;padding:.85rem}.success-text{color:#345f47;font-weight:700}.error-text{color:#a4432c;font-weight:700}.team-row{display:grid;grid-gap:.2rem;gap:.2rem;padding:.75rem;border:1px solid rgba(18,32,27,.1);border-radius:16px;background:rgba(248,250,252,.82);color:inherit;font:inherit;text-align:left;cursor:pointer}.role-list{display:grid;grid-gap:.65rem;gap:.65rem}.role-row{display:grid;grid-gap:.2rem;gap:.2rem;padding:.75rem;border-radius:16px;background:rgba(248,250,252,.82)}.role-row span{color:#536159;font-size:.87rem}.muted,.role-row small,.team-row span{color:#536159}.wa-page{min-height:100vh;background:linear-gradient(180deg,#fbfcfd,#f4f6f8 360px),#f4f6f8;color:#151a21;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}.wa-shell{width:min(1500px,calc(100% - 32px));margin:0 auto;padding:28px 0 56px}.wa-alert,.wa-env-card,.wa-hero,.wa-panel{border:1px solid #d7dce3;border-radius:8px;background:#fff;box-shadow:0 18px 48px rgba(25,29,35,.08)}.wa-hero{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:20px;gap:20px;align-items:start;padding:24px}.wa-hero h1{margin:0;font-size:2rem;line-height:1.1}.wa-hero p{max-width:76ch;margin:10px 0 0;color:#667085;line-height:1.6}.wa-button-row,.wa-hero-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.wa-env-strip{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:12px;gap:12px;margin:16px 0}.wa-env-card{display:grid;grid-gap:6px;gap:6px;min-height:112px;padding:14px;text-align:left;cursor:pointer}.wa-env-card span{color:#667085;font-size:.84rem;font-weight:800;text-transform:uppercase}.wa-env-card strong{color:#151a21;font-size:1.05rem}.wa-env-card small{color:#667085;line-height:1.5}.wa-env-card.active{border-color:#21725f;box-shadow:inset 4px 0 0 #21725f,0 18px 48px rgba(25,29,35,.08)}.wa-env-card.production.active{border-color:#9b2f22;box-shadow:inset 4px 0 0 #9b2f22,0 18px 48px rgba(25,29,35,.08)}.wa-alert{display:grid;grid-template-columns:auto minmax(0,1fr);grid-gap:10px;gap:10px;align-items:start;margin:12px 0;padding:12px 14px}.wa-alert span{color:#4c5663}.wa-alert.success{border-color:#b8dfc8;background:#e8f5ed}.wa-alert.danger{border-color:#efbbb3;background:#ffe9e4}.wa-alert.info{border-color:#b7c9ef;background:#e8f0ff}.wa-grid{display:grid;grid-gap:14px;gap:14px}.wa-grid-main{grid-template-columns:320px minmax(0,1fr) 360px}.wa-grid-secondary{grid-template-columns:minmax(0,1fr) minmax(360px,.7fr);margin-top:14px}.wa-panel{padding:16px}.wa-panel-head{display:flex;gap:12px;align-items:flex-start;justify-content:space-between;margin-bottom:14px}.wa-panel h2,.wa-panel h3{margin:0;color:#151a21}.wa-panel p{margin:4px 0 0;color:#667085;line-height:1.55}.wa-badge,.wa-score{display:inline-flex;align-items:center;width:-moz-fit-content;width:fit-content;min-height:24px;padding:3px 8px;border:1px solid transparent;border-radius:999px;font-size:.75rem;font-weight:800;white-space:nowrap}.wa-score{color:#28518f;background:#e8f0ff;border-color:#b7c9ef}.wa-badge.success{color:#17633f;background:#e8f5ed;border-color:#b8dfc8}.wa-badge.warning{color:#75540c;background:#fff4d8;border-color:#efd28d}.wa-badge.danger{color:#9b2f22;background:#ffe9e4;border-color:#efbbb3}.wa-badge.info{color:#28518f;background:#e8f0ff;border-color:#b7c9ef}.wa-audit-list,.wa-channel-list,.wa-checks,.wa-event-list,.wa-form,.wa-readiness{display:grid;grid-gap:10px;gap:10px}.wa-channel-row{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:10px;gap:10px;align-items:center;padding:12px;text-align:left;color:#151a21;background:#f8fafc;border:1px solid #d7dce3;border-radius:8px;cursor:pointer}.wa-channel-row.active{border-color:#21725f;background:#edf7f4}.wa-audit-list small,.wa-audit-list span,.wa-channel-row small,.wa-check small,.wa-event small,.wa-readiness-item small,.wa-template-card span{display:block;margin-top:3px;color:#667085}.wa-empty{padding:14px;color:#667085;background:#f8fafc;border:1px dashed #cbd3dd;border-radius:8px;line-height:1.55}.wa-form{margin-top:14px;padding-top:14px;border-top:1px solid #d7dce3}.wa-form-inline{grid-template-columns:repeat(2,minmax(0,1fr))}.wa-form h3,.wa-form p,.wa-span-2{grid-column:1/-1}.wa-form label{display:grid;grid-gap:6px;gap:6px;color:#4c5663;font-size:.86rem;font-weight:800}.wa-form input,.wa-form select{min-width:0;width:100%;padding:10px;color:#151a21;background:#fff;border:1px solid #cbd3dd;border-radius:6px}.wa-check,.wa-event,.wa-readiness-item{display:grid;grid-template-columns:auto minmax(0,1fr) auto;grid-gap:10px;gap:10px;align-items:center;padding:10px;background:#f8fafc;border:1px solid #d7dce3;border-radius:8px}.wa-check{grid-template-columns:auto minmax(0,.8fr) minmax(0,1.2fr)}.wa-dot{width:10px;height:10px;border-radius:50%;background:#d79a20}.wa-dot.success{background:#17633f}.wa-dot.danger{background:#9b2f22}.wa-dot.warning{background:#d79a20}.wa-detail-grid,.wa-metrics{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px;margin:14px 0}.wa-detail-grid div,.wa-metrics div{min-height:84px;padding:12px;background:#f8fafc;border:1px solid #d7dce3;border-radius:8px}.wa-copy-box span,.wa-detail-grid span,.wa-metrics span,.wa-template-preview span{display:block;color:#667085;font-size:.82rem}.wa-copy-box strong,.wa-detail-grid strong,.wa-metrics strong,.wa-template-preview strong{display:block;min-width:0;margin-top:8px;overflow-wrap:anywhere}.wa-copy-box{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:10px;gap:10px;align-items:center;margin:14px 0;padding:12px;background:#eef3f8;border:1px solid #cbd3dd;border-radius:8px}.wa-template-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) minmax(260px,.8fr);grid-gap:10px;gap:10px}.wa-template-card,.wa-template-preview{display:grid;grid-gap:8px;gap:8px;padding:12px;background:#f8fafc;border:1px solid #d7dce3;border-radius:8px}.wa-template-card.active{border-color:#21725f;background:#edf7f4}.wa-audit-list{margin:0;padding:0;list-style:none}.wa-audit-list li{padding:12px;background:#f8fafc;border:1px solid #d7dce3;border-radius:8px}.action-button.danger{color:#9b2f22;background:#ffe9e4;border-color:#efbbb3}@media (max-width:800px){.shell{width:min(100% - 24px,1120px);padding-top:24px}.hero{padding:28px}.app-nav,.conversation-card-top,.conversation-meta,.hero-compact,.rail-header,.thread-header{display:grid}.app-nav,.auth-support-grid,.filter-grid,.overview-grid,.panel-grid,.session-profile-grid,.summary-strip,.workspace{grid-template-columns:1fr}.admin-shell{padding:2rem 1rem}.admin-grid,.analytics-filter-row,.analytics-list.compact,.analytics-metric-grid,.wa-copy-box,.wa-detail-grid,.wa-env-strip,.wa-form-inline,.wa-grid-main,.wa-grid-secondary,.wa-hero,.wa-metrics,.wa-panel-head,.wa-template-layout{grid-template-columns:1fr}.wa-button-row,.wa-hero-actions{justify-content:flex-start}}@media (min-width:801px) and (max-width:1180px){.workspace{grid-template-columns:320px minmax(0,1fr)}.rail-right{grid-column:1/-1;min-height:auto;max-height:62vh;overflow:auto}.wa-grid-main,.wa-grid-secondary,.wa-template-layout{grid-template-columns:1fr}}.wap-shell{color:#111827;background:#eef2f5;font-size:15px;line-height:1.5;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica,Arial,sans-serif;text-rendering:optimizeLegibility}.wap-setup-mode,.wap-shell,.wap-templates-mode{grid-template-columns:255px minmax(0,1fr)}.wap-svg{width:1em;height:1em}body:has(.wap-shell) .app-nav{display:none}.wap-sidebar{border-right:1px solid #26323e}.wap-setup-mode .wap-sidebar,.wap-sidebar{background:radial-gradient(circle at 18% 0,rgba(23,201,134,.38),transparent 25%),linear-gradient(180deg,#062e2c,#082032 36%,#061625)}.wap-setup-mode .wap-sidebar{padding:18px 14px}.wap-brand{display:flex;color:#fff;border:1px solid rgba(255,255,255,.14);border-radius:10px}.wap-brand,.wap-setup-mode .wap-brand{min-height:72px;margin:14px 0 24px;padding:12px;background:linear-gradient(135deg,rgba(35,213,139,.2),rgba(255,255,255,.04)),rgba(255,255,255,.04)}.wap-setup-mode .wap-brand{border-color:rgba(255,255,255,.14)}.wap-templates-mode .wap-brand{min-height:72px;margin-top:14px}.wap-nia-brand{gap:10px;min-height:54px;padding:0 8px 16px;color:#fff;border-bottom:1px solid rgba(255,255,255,.1)}.wap-nia-mark{display:inline-grid;place-items:center;width:28px;height:28px;color:#fff;background:linear-gradient(135deg,#4ade80,#0d8b6f);border-radius:8px}.wap-avatar,.wap-brand>span,.wap-profile-avatar{display:inline-grid;place-items:center;width:34px;height:34px;flex:0 0 auto;color:#fff;background:#0d8b6f;border-radius:50%;font-weight:800}.wap-brand>span{width:42px;height:42px;background:#24c45e}.wap-setup-mode .wap-brand>span{width:42px;height:42px;font-size:1rem}.wap-brand>.wap-svg{margin-left:auto;color:#cbd5e1}.wap-brand small,.wap-sidebar nav small{display:block;margin-top:2px;color:#9ca8b5;font-size:.8rem;line-height:1.35;font-weight:500}.wap-sidebar nav{display:grid;grid-gap:8px;gap:8px}.wap-sidebar nav button{grid-template-columns:24px minmax(0,1fr);grid-row-gap:2px;row-gap:2px;min-height:70px;padding:13px 12px;color:#d8dee6;cursor:pointer}.wap-setup-mode .wap-sidebar nav button{min-height:70px;padding:13px 12px;border-radius:8px}.wap-templates-mode .wap-sidebar nav button{min-height:70px}.wap-sidebar nav button>span{grid-row:span 2;align-self:center;color:#fff;font-weight:900}.wap-sidebar nav button>span .wap-svg{width:21px;height:21px}.wap-brand strong,.wap-sidebar nav button strong,.wap-user-card strong{font-size:.95rem;line-height:1.25;font-weight:780}.wap-sidebar nav button:hover:not(.active){color:#fff;background:rgba(255,255,255,.07);border-color:rgba(255,255,255,.12);box-shadow:inset 0 0 0 1px rgba(255,255,255,.04)}.wap-sidebar nav button.active{color:#fff}.wap-setup-mode .wap-sidebar nav button.active,.wap-sidebar nav button.active,.wap-templates-mode .wap-sidebar nav button.active{background:linear-gradient(135deg,rgba(0,188,132,.9),rgba(10,95,92,.88));border-color:#0fbf94;box-shadow:inset 4px 0 0 #10e0a4,0 12px 28px rgba(0,0,0,.14)}.wap-user-card{position:absolute;right:12px;bottom:16px;left:12px;grid-template-columns:auto minmax(0,1fr) auto;padding:12px;color:#fff;border-radius:10px}.wap-appbar-actions>span,.wap-user-card>span{display:grid;place-items:center;width:32px;height:32px;color:#fff;background:#0d8b6f;border-radius:50%;font-size:.75rem;font-weight:900}.wap-setup-mode .wap-appbar-actions>span,.wap-setup-mode .wap-user-card>span,.wap-templates-mode .wap-appbar-actions>span,.wap-templates-mode .wap-user-card>span{color:#fff;background:#0d8b6f}.wap-user-card small{display:block;color:#a7b3bf}.wap-user-card>.wap-svg{color:#cbd5e1}.wap-main{padding:0 18px 18px}.wap-setup-mode .wap-main{padding:0 18px 28px}.wap-templates-mode .wap-main{padding:0 18px 24px}.wap-appbar{gap:18px;min-height:58px;margin:0 -18px 18px;padding:0 28px;background:#fff;border-bottom:1px solid #d8e0e7}.wap-setup-mode .wap-appbar{min-height:72px;margin:0 -18px 18px;padding:0 28px}.wap-templates-mode .wap-appbar{min-height:72px;margin-bottom:18px}.wap-appbar-actions,.wap-appbar-links{display:flex;gap:18px;align-items:center}.wap-appbar button{min-height:38px;color:#334155;background:transparent;border:0;cursor:pointer;font-size:.93rem;font-weight:760}.wap-appbar-links button.active{color:#0d8b6f;border-bottom:2px solid #0d8b6f}.wap-appbar-actions{gap:12px}.wap-appbar-actions button:not(:last-child){width:34px;padding:0;color:#1f2937;border-radius:50%}.wap-appbar-actions button:last-child{color:#111827}.wap-appbar-actions button,.wap-icon-button,.wap-primary,.wap-secondary{display:inline-flex;gap:8px;align-items:center;justify-content:center}.wap-notification-button span{top:0;right:0;width:16px;color:#fff;background:#0d8b6f;border-radius:50%;font-size:.64rem;font-weight:900}.wap-card,.wap-customer-panel,.wap-inbox-list,.wap-status-strip,.wap-thread,.wap-topbar{background:#fff;border:1px solid #d8e0e7;border-radius:8px;box-shadow:0 12px 30px rgba(16,24,32,.05)}.wap-topbar{display:flex;justify-content:space-between;padding:22px 24px}.wap-setup-mode .wap-topbar{min-height:126px;margin-top:0;padding:28px;border-radius:12px}.wap-templates-mode .wap-topbar{min-height:119px;border-radius:12px}.wap-setup-mode .wap-status-strip,.wap-templates-mode .wap-status-strip{margin-bottom:22px}.wap-connected-pill{display:inline-flex;gap:8px;align-items:center;min-height:34px;padding:0 13px;color:#08734f;background:#e7f7ef;border:1px solid #d4efdf;border-radius:8px;font-size:.78rem;font-weight:900}.wap-card p,.wap-context-card p,.wap-conversation small,.wap-message small,.wap-message span,.wap-muted,.wap-profile p,.wap-step p,.wap-thread-head p,.wap-toolbar p,.wap-topbar p{margin:0;color:#667085;line-height:1.5}.wap-card h2,.wap-profile h2,.wap-thread-head h2,.wap-toolbar h2,.wap-topbar h1{margin:0;color:#111827;letter-spacing:0}.wap-topbar h1{margin-top:4px;font-size:1.55rem;line-height:1.2;font-weight:820}.wap-topbar h1 span{display:inline-grid;color:#fff;background:#4ade80;font-size:.8rem;vertical-align:middle}.wap-topbar h1 span .wap-svg{width:12px;height:12px}.wap-button-row,.wap-composer-footer,.wap-composer-tools,.wap-tags,.wap-thread-actions,.wap-topbar-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.wap-status-strip{grid-gap:16px;gap:16px;margin:18px 0;padding:12px}.wap-status-strip.cards{gap:14px;padding:0;background:transparent;border:0;box-shadow:none}.wap-status-strip.connected{gap:0;min-height:123px;padding:0;border-radius:12px;overflow:hidden}.wap-status-strip div{display:grid;grid-template-columns:auto minmax(0,1fr);grid-column-gap:14px;column-gap:14px;grid-row-gap:2px;row-gap:2px;align-items:center;min-height:76px;padding:14px 16px;background:#fbfcfd;border:1px solid #d8e0e7;border-radius:8px}.wap-status-strip.cards div{min-height:138px;padding:20px 18px}.wap-status-strip.connected div{min-height:121px;padding:22px 20px;background:#fff;border:0;border-radius:0}.wap-status-strip.connected div+div{border-left:1px solid #d8e0e7}.wap-context-card dt,.wap-detail-list dt,.wap-metric-grid span,.wap-status-strip p{display:block;margin:0;color:#667085;font-size:.82rem;font-weight:700}.wap-metric-icon{grid-row:span 3;width:46px;height:46px;font-size:1.35rem;font-weight:900}.wap-status-strip.cards .wap-metric-icon,.wap-status-strip.connected .wap-metric-icon{width:58px;height:58px}.wap-metric-icon .wap-svg{width:24px;height:24px}.wap-metric-icon.green{color:#22c55e;background:#dcfce7}.wap-metric-icon.amber{color:#f59e0b;background:#fff7ed}.wap-metric-icon.blue{color:#3b82f6;background:#eff6ff}.wap-metric-icon.mint{color:#0d8b6f;background:#e9f8f1}.wap-metric-grid strong,.wap-status-strip strong{display:block;font-size:1.25rem;line-height:1.2}.wap-status-strip small{display:block;color:#667085;font-size:.82rem;line-height:1.35}.wap-workspace{display:grid;grid-template-columns:330px minmax(520px,1fr) 320px;grid-gap:18px;gap:18px}.wap-agent-command-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:14px;gap:14px}.wap-agent-command-strip article{display:grid;grid-template-columns:48px minmax(0,1fr);grid-gap:12px;gap:12px;align-items:center;min-height:96px;padding:14px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff;box-shadow:var(--wap-shadow-soft)}.wap-agent-command-strip p{color:var(--wap-muted-strong);font-size:13px;font-weight:750}.wap-agent-command-strip strong{display:block;color:var(--wap-ink);font-size:1.45rem;line-height:1.1}.wap-agent-command-strip small{color:var(--wap-muted)}.wap-card,.wap-customer-panel,.wap-inbox-list,.wap-thread{min-width:0}.wap-customer-panel,.wap-inbox-list{padding:18px}.wap-card-head,.wap-thread-head,.wap-toolbar{display:flex;gap:12px;align-items:flex-start;justify-content:space-between;margin-bottom:14px}.wap-queue-tabs{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:4px;gap:4px;padding:4px;margin-bottom:12px;background:#f1f4f7;border-radius:8px}.wap-composer-tools button,.wap-queue-tabs button{color:#46515f;border-radius:6px;cursor:pointer;font-weight:700}.wap-composer-tools button:hover,.wap-queue-tabs button.active{color:#0d8b6f;background:#fff;box-shadow:0 1px 3px rgba(16,24,32,.08)}.wap-composer-tools button:first-child{color:#0d8b6f;border-bottom:2px solid #0d8b6f;border-radius:0}.wap-field-stack,.wap-list,.wap-settings-list,.wap-setup-steps{display:grid;grid-gap:10px;gap:10px}.wap-conversation{grid-template-columns:auto minmax(0,1fr) auto;grid-gap:10px;padding:14px;background:#fff;border:1px solid #d8e0e7;cursor:pointer}.wap-conversation.active,.wap-conversation:hover{border-color:#0d8b6f;background:linear-gradient(135deg,#f0faf7,#ffffff);box-shadow:0 10px 24px rgba(13,139,111,.1)}.wap-conversation-main small,.wap-conversation-main strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wap-conversation-main>span{display:flex;flex-wrap:wrap;gap:5px;margin-top:7px}.wap-conversation-meta{grid-gap:7px;gap:7px}.wap-conversation-meta b{width:22px;height:22px;color:#fff;background:#0d8b6f;font-size:.75rem}.wap-thread{overflow:hidden}.wap-thread-head{padding:18px 20px;margin-bottom:0;border-bottom:1px solid #d8e0e7}.wap-avatar.large{width:42px;height:42px}.wap-avatar.profile{font-size:1.45rem}.wap-window-alert{grid-template-columns:auto minmax(0,1fr) auto;grid-gap:10px;gap:10px;margin:18px 20px;border:1px solid transparent}.wap-window-alert.good{color:#146047;background:#e9f8f1;border-color:#b9ead6}.wap-window-alert.warn{color:#7a4b00;background:#fff4d6;border-color:#efd28d}.wap-window-alert.bad{color:#983022;background:#ffe8e2;border-color:#efbbb3}.wap-window-alert button{align-self:start;color:inherit;cursor:pointer;font-size:1.25rem}.wap-alert-icon{width:22px;height:22px;border:1px solid;font-size:.75rem}.wap-messages{grid-gap:14px;gap:14px;min-height:370px;padding:2px 20px 18px;background:#fff}.wap-whatsapp-mark{width:20px;height:20px;color:#22c55e;border:2px solid #22c55e;border-radius:50%;font-size:.7rem}.wap-message{display:grid;grid-gap:5px;gap:5px;max-width:72%;border:1px solid #d8e0e7;box-shadow:0 10px 20px rgba(16,24,32,.04)}.wap-message.customer{justify-self:start;background:#fff}.wap-message.agent{justify-self:end;color:#073f32;background:linear-gradient(135deg,#dcf7eb,#effcf6);border-color:#b9ead6}.wap-message small b{float:right;color:#0d8b6f}.wap-message small{display:flex;gap:2px;align-items:center;justify-content:flex-end}.wap-message small .wap-svg,.wap-phone-preview.template small .wap-svg{width:13px;height:13px;color:#0d8b6f}.wap-ai-card p,.wap-message p{margin:0;line-height:1.5}.wap-ai-card{gap:12px;padding:12px;border:1px solid #c8d9f4}.wap-composer{padding:0 20px 20px;border-top:1px solid #d8e0e7}.wap-compose-box{margin:8px 0 14px;border:1px solid #cbd5df;overflow:hidden}.wap-composer textarea{width:100%;min-height:92px;padding:12px;resize:vertical;border:0;outline:0}.wap-composer textarea:disabled{color:#7c8794;background:#f1f4f7}.wap-compose-icons{display:flex;gap:14px;align-items:center;padding:8px 12px 12px;color:#64748b}.wap-compose-icons .wap-svg{width:18px;height:18px}.wap-profile{grid-gap:8px;gap:8px;padding:6px 0 22px;border-bottom:1px solid #d8e0e7}.wap-profile-avatar{width:62px;height:62px;font-size:1.45rem}.wap-context-card{grid-gap:10px;gap:10px;padding:14px 0;border-bottom:1px solid #d8e0e7}.wap-context-card h3,.wap-quality-list h3{margin:0}.wap-context-card dl,.wap-detail-list{display:grid;grid-gap:10px;gap:10px;margin:0}.wap-context-card dl div,.wap-detail-list div{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1fr);grid-gap:8px;gap:8px}.wap-recent-item{grid-template-columns:auto minmax(0,1fr)}.wap-recent-item>span{width:24px;height:24px;color:#22c55e;border:2px solid #22c55e;border-radius:50%}.wap-recent-item>span .wap-svg,.wap-whatsapp-mark .wap-svg{width:14px;height:14px}.wap-recent-item small{margin-top:6px;color:#94a3b8}.wap-link-button{justify-self:stretch;display:flex;gap:8px;align-items:center;justify-content:space-between;min-height:34px;padding:0;color:#334155;background:transparent;border:0;cursor:pointer;font-weight:800}.wap-tag-add{display:inline-grid;place-items:center;height:28px;color:#334155;background:#fff;border:1px solid #d8e0e7;border-radius:8px;cursor:pointer;font-weight:900}.wap-context-card dd,.wap-detail-list dd{min-width:0;margin:0;overflow-wrap:anywhere;font-weight:700}.wap-context-card dd{display:inline-flex;gap:5px;align-items:center}.wap-context-card dd .wap-svg{width:14px;height:14px;color:#64748b}.wap-page-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:14px;gap:14px}.wap-setup-layout{display:grid;grid-template-columns:minmax(0,1fr) 430px;grid-gap:20px;gap:20px;align-items:start}.wap-setup-board,.wap-setup-details{min-height:720px;padding:28px}.wap-setup-timeline{margin:36px 0;padding-left:0}.wap-setup-timeline:before{bottom:70px;left:13px;width:1px;background:#cbd5df}.wap-setup-step{grid-template-columns:28px 58px minmax(0,1fr) auto;grid-gap:22px;gap:22px;min-height:132px;padding:0}.wap-setup-step:not(:last-child){border-bottom:1px solid #d8e0e7}.wap-step-number{width:25px;height:25px;color:#fff;background:#0d8b6f;font-size:.82rem;font-weight:900}.wap-step-icon{width:58px;height:58px;color:#0d8b6f;background:#e9f8f1;border-radius:18px}.wap-step-icon .wap-svg{width:27px;height:27px}.wap-step-copy strong{display:block;margin-bottom:6px;font-size:1rem}.wap-step-copy p{max-width:32ch}.wap-setup-log-button{min-width:156px}.wap-setup-details .wap-card-head{align-items:center}.wap-card-head.compact{margin-bottom:14px}.wap-card-head.compact h3,.wap-setup-subcard h3{margin:0}.wap-setup-detail-list{gap:18px}.wap-setup-detail-list div{grid-template-columns:minmax(130px,.85fr) minmax(0,1fr)}.wap-setup-detail-list dt{font-size:.93rem}.wap-setup-detail-list dd{color:#111827}.wap-setup-subcard{margin-top:28px;padding:18px;border:1px solid #d8e0e7;border-radius:8px}.wap-setup-subcard+.wap-setup-subcard{margin-top:14px}.wap-setup-subcard .wap-button-row{margin-top:16px}.wap-setup-subcard .wap-primary,.wap-setup-subcard .wap-secondary{min-width:150px}.wap-setup-help{grid-template-columns:auto minmax(0,1fr) auto;grid-gap:14px;gap:14px;margin-top:20px;padding:16px;color:#0f513f;background:#eefaf4;border:1px solid #d3efe0;border-radius:8px}.wap-setup-help>span{width:28px;height:28px;border:1px solid}.wap-setup-help p{margin:4px 0 0;color:#486578;font-size:.86rem}.wap-templates-layout{display:grid;grid-template-columns:minmax(0,1fr) 306px;grid-gap:15px;gap:15px;align-items:start}.wap-card{padding:18px}.wap-template-board{min-height:842px;padding:24px}.wap-template-review{min-height:842px;padding:22px}.wap-template-board .wap-card-head .wap-primary{min-width:164px;min-height:47px;padding:0 12px;font-size:.82rem;white-space:nowrap}.wap-template-review h2{font-size:1.1rem;line-height:1.35}.wap-span-3{grid-column:1/-1}.wap-event-table,.wap-template-table{display:grid;grid-gap:0;gap:0}.wap-template-table{margin-top:22px;border:1px solid #d8e0e7}.wap-template-filters{grid-template-columns:minmax(240px,1fr) 160px 160px;margin-top:24px}.wap-template-filters label{display:grid;grid-gap:0;gap:0}.wap-search-field>.wap-svg{position:absolute;left:14px;top:15px;z-index:1;width:18px;height:18px;color:#64748b}.wap-template-filters label>span{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}.wap-field-stack input,.wap-field-stack select,.wap-template-filters input,.wap-template-filters select,.wap-template-select{min-height:48px;padding:0 14px;color:#111827;background:#fff;border:1px solid #cbd5df;font-weight:700}.wap-template-header{min-height:52px;padding:0 12px;color:#475569;background:#fbfcfd;border-bottom:1px solid #d8e0e7}.wap-event-table article,.wap-settings-list article,.wap-step,.wap-template-header,.wap-template-row{display:grid;grid-template-columns:minmax(230px,1fr) 84px 82px 94px 24px;grid-gap:12px;gap:12px;align-items:center}.wap-event-table article,.wap-settings-list article,.wap-step,.wap-template-row{min-height:122px;padding:18px 12px;background:#fff;border:0;border-bottom:1px solid #d8e0e7;border-radius:0}.wap-template-row p{margin:5px 0 0;color:#667085;font-size:.84rem}.wap-template-row.active{box-shadow:inset 3px 0 0 #0d8b6f}.wap-template-name strong{font-size:.9rem}.wap-template-name{grid-template-columns:auto minmax(0,1fr)}.wap-template-doc{height:58px;color:#0d8b6f;background:#e9f8f1;border:1px solid #b9ead6;font-size:.75rem;font-weight:900}.wap-template-doc .wap-svg{width:23px;height:23px}.wap-row-arrow{display:grid;place-items:center;width:34px;height:34px;color:#111827;background:transparent;border:0;cursor:pointer;font-size:1.25rem}.wap-row-arrow .wap-svg,.wap-template-footer button .wap-svg{width:18px;height:18px}.wap-template-footer{min-height:74px;padding:0 16px;color:#475569;background:#fff}.wap-template-footer button{display:grid;place-items:center;width:38px;height:38px;color:#94a3b8;background:#fff;border:1px solid #d8e0e7;border-radius:8px;cursor:pointer}.wap-template-footer button.active{color:#0d8b6f;border-color:#0d8b6f}.wap-template-footer button:disabled{cursor:not-allowed;opacity:.55}.wap-phone-preview{display:grid;grid-gap:8px;gap:8px;margin:14px 0;padding:14px;color:#073f32;background:#dcf7eb;border:1px solid #b9ead6}.wap-phone-preview.template{min-height:138px;align-content:space-between;margin:12px 0 22px;background:linear-gradient(135deg,#e8f9e9,#f2fff2)}.wap-phone-preview.template small{display:inline-flex;gap:2px;align-items:center;justify-self:end;color:#0d8b6f}.wap-template-select{grid-template-columns:minmax(0,1fr) auto auto;grid-gap:10px;gap:10px;margin:20px 0 24px;padding:0 10px 0 14px}.wap-template-select button{cursor:pointer}.wap-template-review h3{margin:18px 0 0;color:#334155;font-size:.95rem}.wap-field-stack label{display:grid;grid-gap:6px;gap:6px;color:#46515f;font-weight:700}.wap-field-stack input{padding:10px;border:1px solid #cbd5df;border-radius:6px}.wap-template-note{position:relative;padding-left:24px;margin-top:18px!important;font-size:.86rem}.wap-template-note:before{content:"";position:absolute;left:0;top:2px;width:14px;height:14px;background:#0d8b6f}.wap-step{grid-template-columns:auto minmax(0,1fr) auto}.wap-step>span{display:grid;place-items:center;width:34px;height:34px;color:#0d8b6f;background:#dcf7eb;border-radius:50%;font-weight:800}.wap-metric-grid{grid-gap:10px;gap:10px;margin:14px 0}.wap-metric-grid div{min-height:104px;padding:14px;background:#fbfcfd;border:1px solid #d8e0e7;border-radius:8px}.wap-metric-grid small{display:block;margin-top:8px;color:#667085}.wap-event-table article{grid-template-columns:minmax(0,1fr) auto minmax(0,1fr) auto auto}.wap-incident{padding:14px;background:#fff4d6;border:1px solid #efd28d;border-radius:8px}.wap-empty-state{display:grid;grid-gap:8px;gap:8px;place-items:start;margin-top:14px;padding:14px;color:#475467;background:#f8fbfa;border:1px solid #d8e0e7;border-radius:8px}.wap-empty-state svg{width:20px;height:20px;color:#0d8b6f}.wap-chart-grid{grid-template-columns:minmax(0,1.4fr) minmax(280px,.6fr);grid-gap:14px;gap:14px}.wap-chart{height:240px;background:#fbfcfd;border:1px solid #d8e0e7}.wap-chart span{min-width:20px;background:linear-gradient(180deg,#0d8b6f,#65c7a4);border-radius:6px 6px 0 0}.wap-quality-list{background:#fbfcfd;border:1px solid #d8e0e7}.wap-quality-list p{flex-basis:100%}.wap-settings-list article{grid-template-columns:minmax(0,1fr) auto}.wap-badge{min-height:24px;padding:3px 8px;color:#46515f;background:#f1f4f7;border:1px solid #d8e0e7;font-size:.74rem}.wap-badge.good{color:#146047;background:#e9f8f1;border-color:#b9ead6}.wap-badge.warn{color:#7a4b00;background:#fff4d6;border-color:#efd28d}.wap-badge.bad{color:#983022;background:#ffe8e2;border-color:#efbbb3}.wap-badge.blue{background:#eff6ff;border-color:#bfdbfe}.wap-badge.purple{color:#6d28d9;background:#f5f3ff}.wap-icon-button,.wap-primary,.wap-secondary{min-height:36px;padding:0 12px;border-radius:6px;cursor:pointer;font-weight:800}.wap-primary{color:#fff;background:#0d8b6f;border:1px solid #0d8b6f}.wap-primary:disabled{cursor:not-allowed;opacity:.55}.wap-primary.full,.wap-secondary.full{margin-top:12px}.wap-icon-button,.wap-secondary{color:#26323e;background:#fff;border:1px solid #cbd5df}.wap-secondary.wap-danger{color:#b42318;background:#fff7f6;border-color:#fecdc7}.wap-icon-button{width:36px;padding:0}@media (max-width:1180px){.wap-chart-grid,.wap-page-grid,.wap-setup-layout,.wap-templates-layout,.wap-workspace{grid-template-columns:1fr}.wap-span-2,.wap-span-3{grid-column:auto}.wap-metric-grid,.wap-metric-grid.six,.wap-status-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-sidebar{position:static;height:auto}.wap-setup-board,.wap-setup-details{min-height:0}}@media (max-width:760px){.wap-shell{grid-template-columns:1fr}.wap-main{padding:12px}.wap-ai-card,.wap-card-head,.wap-thread-head,.wap-toolbar,.wap-topbar{display:grid}.wap-context-card dl div,.wap-detail-list div,.wap-event-table article,.wap-metric-grid,.wap-metric-grid.six,.wap-setup-step,.wap-status-strip,.wap-template-filters,.wap-template-header,.wap-template-row{grid-template-columns:1fr}.wap-template-header{display:none}.wap-template-row{min-height:0}.wap-setup-timeline:before{display:none}.wap-setup-step{gap:12px;min-height:0;padding:16px 0}.wap-message{max-width:92%}.wap-sidebar nav{grid-template-columns:repeat(2,minmax(0,1fr));max-height:340px;overflow:auto}.wap-nav-group{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr))}.wap-nav-group>p{grid-column:1/-1}.wap-sidebar nav button{grid-template-columns:30px minmax(0,1fr);min-height:46px;padding:8px}.wap-sidebar nav button small,.wap-user-card{display:none}}.wap-shell,.wap-shell *{box-sizing:border-box;letter-spacing:0}.wap-shell{--wap-bg:#f6f8fb;--wap-card:#ffffff;--wap-card-soft:#f8fafc;--wap-line:#dde5ee;--wap-line-strong:#c8d3df;--wap-ink:#0f172a;--wap-muted:#64748b;--wap-muted-strong:#475569;--wap-sidebar:#061827;--wap-sidebar-deep:#03111e;--wap-green:#009b72;--wap-green-strong:#007e5e;--wap-green-bright:#20d982;--wap-green-soft:#e8f8f0;--wap-amber:#f59e0b;--wap-amber-soft:#fff5df;--wap-red:#c24132;--wap-red-soft:#fff0ed;--wap-blue:#2563eb;--wap-blue-soft:#eef4ff;--wap-purple:#6d4fd8;--wap-purple-soft:#f3f0ff;display:grid;grid-template-columns:268px minmax(0,1fr);min-height:100vh;background:radial-gradient(circle at 74% 10%,rgba(0,155,114,.07),transparent 30%),var(--wap-bg);color:var(--wap-ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px;line-height:1.45}.wap-shell button,.wap-shell input,.wap-shell select,.wap-shell textarea{font:inherit;letter-spacing:0}.wap-shell button{cursor:pointer}.wap-shell button:disabled,.wap-shell textarea:disabled{cursor:not-allowed}.wap-shell dd,.wap-shell dl,.wap-shell h1,.wap-shell h2,.wap-shell h3,.wap-shell h4,.wap-shell p{margin:0}.wap-shell dd,.wap-shell dt,.wap-shell p,.wap-shell small,.wap-shell span{min-width:0}.wap-svg{display:block;width:18px;height:18px;flex:0 0 auto}.wap-sidebar{position:-webkit-sticky;position:sticky;top:0;display:flex;flex-direction:column;height:100vh;min-height:0;padding:18px 14px;overflow:hidden;color:#eefdf7;background:radial-gradient(circle at 10% -8%,rgba(32,217,130,.42),transparent 24%),linear-gradient(180deg,rgba(0,155,114,.24),rgba(0,155,114,0) 22%),linear-gradient(180deg,var(--wap-sidebar),var(--wap-sidebar-deep));border-right:1px solid rgba(255,255,255,.08)}.wap-nia-brand{display:flex;align-items:center;gap:12px;min-height:42px;padding:0 6px 16px;font-size:18px;font-weight:800}.wap-brand>span:first-child,.wap-nia-mark,.wap-user-card>span{display:grid;place-items:center;width:34px;height:34px;border-radius:8px;background:linear-gradient(145deg,var(--wap-green-bright),var(--wap-green));color:#ffffff;box-shadow:0 10px 30px rgba(0,155,114,.28)}.wap-brand{display:grid;grid-template-columns:40px minmax(0,1fr) 18px;align-items:center;grid-gap:10px;gap:10px;padding:14px;margin:6px 0 18px;border:1px solid rgba(255,255,255,.16);border-radius:8px;background:rgba(255,255,255,.06)}.wap-brand strong,.wap-user-card strong{display:block;color:#ffffff;font-weight:800}.wap-brand small,.wap-user-card small{display:block;margin-top:2px;color:rgba(238,253,247,.72)}.wap-track-switch{display:grid;grid-gap:8px;gap:8px;margin:0 0 16px}.wap-track-switch button{display:grid;grid-template-columns:32px minmax(0,1fr);grid-template-rows:auto auto;grid-column-gap:10px;column-gap:10px;align-items:center;width:100%;min-height:54px;padding:10px 12px;color:rgba(238,253,247,.82);text-align:left;border:1px solid rgba(255,255,255,.1);border-radius:8px;background:rgba(255,255,255,.045)}.wap-track-switch button.active{color:#ffffff;background:linear-gradient(90deg,rgba(32,217,130,.32),rgba(32,217,130,.09)),rgba(255,255,255,.08);border-color:rgba(32,217,130,.5);box-shadow:inset 3px 0 0 var(--wap-green-bright)}.wap-track-switch button>span{display:grid;grid-row:1/span 2;place-items:center;width:28px;height:28px;border-radius:8px;background:rgba(255,255,255,.08)}.wap-track-switch button.active>span{background:linear-gradient(145deg,var(--wap-green-bright),var(--wap-green))}.wap-track-switch strong{color:inherit;font-size:13px;font-weight:850}.wap-track-switch small,.wap-track-switch strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wap-track-switch small{color:rgba(238,253,247,.66);font-size:11px;font-weight:700}.wap-sidebar nav{display:block;flex:1 1 auto;min-height:0;padding-bottom:8px;padding-right:3px;overflow:auto;scrollbar-width:thin;scrollbar-color:rgba(255,255,255,.32) transparent}.wap-nav-group{display:grid;grid-gap:7px;gap:7px;margin-bottom:18px}.wap-nav-group>p{padding:0 8px 2px;color:rgba(238,253,247,.48);font-size:11px;font-weight:800;text-transform:uppercase}.wap-sidebar nav button{position:relative;display:grid;grid-template-columns:38px minmax(0,1fr);grid-template-rows:auto auto;grid-column-gap:10px;column-gap:10px;align-items:center;width:100%;min-height:58px;padding:10px 12px;color:rgba(238,253,247,.86);text-align:left;border:1px solid transparent;border-radius:8px;background:transparent;transition:background .16s ease,border-color .16s ease,color .16s ease}.wap-sidebar nav button:hover{background:rgba(255,255,255,.07);color:#ffffff}.wap-sidebar nav button.active{color:#ffffff;background:linear-gradient(90deg,rgba(32,217,130,.3),rgba(32,217,130,.07)),rgba(255,255,255,.08);border-color:rgba(32,217,130,.46);box-shadow:inset 3px 0 0 var(--wap-green-bright),0 12px 32px rgba(0,0,0,.16)}.wap-sidebar nav button>span{display:grid;grid-row:1/span 2;place-items:center;width:32px;height:32px;color:currentColor}.wap-sidebar nav button strong{overflow:hidden;font-size:14px;font-weight:800;text-overflow:ellipsis;white-space:nowrap}.wap-sidebar nav button small{overflow:hidden;color:rgba(238,253,247,.66);font-size:12px;text-overflow:ellipsis;white-space:nowrap}.wap-user-card{position:static;display:grid;grid-template-columns:36px minmax(0,1fr) 18px;align-items:center;grid-gap:10px;gap:10px;min-height:64px;padding:11px;margin-top:14px;border:1px solid rgba(255,255,255,.16);border-radius:8px;background:rgba(255,255,255,.05)}.wap-user-card>span{width:34px;height:34px;font-weight:800}.wap-main{min-width:0;padding:0 26px 40px}.wap-appbar{position:-webkit-sticky;position:sticky;top:0;z-index:20;justify-content:space-between;min-height:64px;margin:0 -26px 18px;padding:0 26px;background:rgba(255,255,255,.92);border-bottom:1px solid var(--wap-line);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px)}.wap-appbar,.wap-appbar-actions,.wap-appbar-links,.wap-button-row,.wap-compose-icons,.wap-composer-footer,.wap-thread-actions,.wap-topbar-actions{display:flex;align-items:center}.wap-appbar-links{gap:24px}.wap-appbar-links button{position:relative;min-height:64px;padding:0;color:var(--wap-ink);font-weight:750;border:0;background:transparent}.wap-appbar-links button.active{color:var(--wap-green-strong)}.wap-appbar-links button.active:after{position:absolute;right:0;bottom:0;left:0;height:3px;background:var(--wap-green);border-radius:3px 3px 0 0;content:""}.wap-appbar-actions{gap:13px}.wap-appbar-actions button{display:grid;place-items:center;width:34px;height:34px;color:var(--wap-ink);border:0;border-radius:8px;background:transparent}.wap-appbar-actions>span{display:grid;place-items:center;width:36px;height:36px;color:#065f46;font-weight:800;border-radius:50%;background:#d9f8e9}.wap-notification-button{position:relative}.wap-notification-button span{position:absolute;top:3px;right:2px;display:grid;place-items:center;min-width:16px;height:16px;padding:0 4px;color:#ffffff;font-size:10px;font-weight:800;border-radius:999px;background:var(--wap-green)}.wap-card,.wap-customer-panel,.wap-inbox-list,.wap-screen-intro,.wap-status-strip,.wap-thread,.wap-topbar{background:rgba(255,255,255,.96);border:1px solid var(--wap-line);border-radius:8px;box-shadow:0 12px 36px rgba(15,23,42,.06)}.wap-topbar{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:14px;gap:14px;align-items:center;padding:14px 18px}.wap-screen-intro p,.wap-topbar p{color:var(--wap-muted);font-size:13px}.wap-topbar h1{display:flex;align-items:center;gap:8px;margin-top:3px;font-size:clamp(21px,2.2vw,26px);line-height:1.1;font-weight:850}.wap-topbar h1 span{display:grid;place-items:center;width:18px;height:18px;color:#ffffff;border-radius:50%;background:var(--wap-green)}.wap-topbar h1 .wap-svg{width:12px;height:12px}.wap-topbar small{display:block;margin-top:4px;color:var(--wap-muted);font-weight:650}.wap-topbar-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px}.wap-topbar-actions .wap-primary,.wap-topbar-actions .wap-secondary{min-height:34px;padding:0 12px;font-size:13px;box-shadow:none}.wap-status-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:0;gap:0;margin-top:12px;overflow:hidden}.wap-status-strip>div{display:grid;grid-template-columns:58px minmax(0,1fr);grid-template-rows:auto auto auto;grid-column-gap:14px;column-gap:14px;align-items:center;min-height:110px;padding:24px;border-right:1px solid var(--wap-line)}.wap-status-strip>div:last-child{border-right:0}.wap-metric-card p,.wap-status-strip p{color:var(--wap-muted-strong);font-size:13px}.wap-metric-card strong,.wap-status-strip strong{display:block;font-size:24px;line-height:1.1;font-weight:850}.wap-metric-card small,.wap-status-strip small{color:var(--wap-muted)}.wap-metric-icon{display:grid;grid-row:1/span 3;place-items:center;width:50px;height:50px;border-radius:50%;background:var(--wap-green-soft);color:var(--wap-green)}.wap-metric-icon.amber{background:var(--wap-amber-soft);color:var(--wap-amber)}.wap-metric-icon.blue{background:var(--wap-blue-soft);color:var(--wap-blue)}.wap-metric-icon.green,.wap-metric-icon.mint{background:var(--wap-green-soft);color:var(--wap-green)}.wap-metric-icon.purple{background:var(--wap-purple-soft);color:var(--wap-purple)}.wap-screen{display:grid;grid-gap:18px;gap:18px;margin-top:18px}.wap-screen-intro{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:16px;gap:16px;align-items:center;padding:20px 22px}.wap-screen-intro h2{margin-top:4px;font-size:clamp(21px,2.2vw,26px);line-height:1.15;font-weight:850}.wap-screen-intro span{display:block;max-width:760px;margin-top:8px;color:var(--wap-muted);font-size:15px}.wap-card{min-width:0;padding:22px}.wap-card-head h3,.wap-card>h3,.wap-customer-panel h3,.wap-inbox-list h3,.wap-template-review h3,.wap-thread h3{font-size:20px;line-height:1.2;font-weight:850}.wap-card h4,.wap-context-card h4{font-size:14px;font-weight:850}.wap-card p,.wap-card-head p,.wap-muted,.wap-toolbar p{color:var(--wap-muted);font-size:14px}.wap-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px}.wap-card-head.compact{align-items:center;margin-bottom:12px}.wap-grid,.wap-page-grid,.wap-setup-layout,.wap-templates-layout,.wap-workspace{display:grid;grid-gap:16px;gap:16px}.wap-grid-3,.wap-page-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.wap-grid-2{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-grid-conversation{grid-template-columns:minmax(0,1.65fr) minmax(320px,.75fr)}.wap-span-2{grid-column:span 2}.wap-span-3{grid-column:span 3}.wap-workspace{grid-template-columns:320px minmax(430px,1fr) 300px}.wap-setup-layout,.wap-templates-layout{grid-template-columns:minmax(0,1.85fr) minmax(320px,.9fr)}.wap-badge{display:inline-flex;align-items:center;justify-content:center;width:-moz-fit-content;width:fit-content;max-width:100%;min-height:25px;padding:4px 10px;color:var(--wap-muted-strong);font-size:12px;font-weight:800;white-space:nowrap;border:1px solid var(--wap-line);border-radius:999px;background:#f8fafc}.wap-badge.good{color:#047857;border-color:#b7ebcf;background:var(--wap-green-soft)}.wap-badge.warn{color:#a15c00;border-color:#ffd88a;background:var(--wap-amber-soft)}.wap-badge.bad{color:#b42318;border-color:#fecaca;background:var(--wap-red-soft)}.wap-badge.blue{color:#1d4ed8;border-color:#c7d7fe;background:var(--wap-blue-soft)}.wap-badge.purple{color:#5b21b6;border-color:#ddd6fe;background:var(--wap-purple-soft)}.wap-badge.dark{color:#ffffff;border-color:#0f172a;background:#0f172a}.wap-icon-button,.wap-primary,.wap-row-arrow,.wap-secondary,.wap-tag-add,.wap-template-footer button{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:38px;padding:0 14px;font-weight:800;border-radius:8px}.wap-primary{color:#ffffff;border:1px solid var(--wap-green-strong);background:linear-gradient(180deg,#08ad80,var(--wap-green-strong));box-shadow:0 10px 22px rgba(0,155,114,.2)}.wap-primary:disabled{color:#94a3b8;border-color:#dbe3ec;background:#eef2f6;box-shadow:none}.wap-primary.full,.wap-secondary.full{width:100%}.wap-icon-button,.wap-row-arrow,.wap-secondary,.wap-template-footer button{color:var(--wap-ink);border:1px solid var(--wap-line-strong);background:#ffffff}.wap-icon-button,.wap-row-arrow,.wap-tag-add,.wap-template-footer button{width:38px;padding:0}.wap-template-footer button.active{color:var(--wap-green-strong);border-color:var(--wap-green);background:var(--wap-green-soft)}.wap-avatar{display:grid;place-items:center;width:38px;height:38px;flex:0 0 auto;color:#ffffff;font-weight:850;border-radius:50%;background:linear-gradient(145deg,#11b886,#008d68)}.wap-avatar.large{width:44px;height:44px;font-size:18px}.wap-avatar.profile{width:62px;height:62px;font-size:25px}.wap-detail-list{display:grid;grid-gap:14px;gap:14px}.wap-detail-list div{display:grid;grid-template-columns:minmax(120px,.78fr) minmax(0,1fr);grid-gap:12px;gap:12px;align-items:start}.wap-detail-list dt{color:var(--wap-muted);font-weight:700}.wap-detail-list dd{display:inline-flex;align-items:center;gap:6px;color:var(--wap-ink);font-weight:750}.wap-checklist,.wap-field-stack,.wap-readiness-board,.wap-record-list,.wap-settings-list,.wap-tag-list{display:grid;grid-gap:12px;gap:12px}.wap-checklist article{display:grid;grid-template-columns:34px minmax(0,1fr);grid-gap:12px;gap:12px;align-items:start;padding:14px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-checklist article>span{display:grid;place-items:center;width:28px;height:28px;color:var(--wap-green);border-radius:50%;background:var(--wap-green-soft)}.wap-checklist article>span.warn{color:var(--wap-amber);background:var(--wap-amber-soft)}.wap-checklist article>span.bad{color:var(--wap-red);background:var(--wap-red-soft)}.wap-checklist strong,.wap-note-card strong,.wap-readiness-board strong,.wap-record-list strong{display:block;font-weight:850}.wap-checklist p,.wap-note-card p,.wap-readiness-board p,.wap-record-list span{margin-top:3px;color:var(--wap-muted)}.wap-metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:12px;gap:12px;margin-bottom:16px}.wap-metric-grid.six{grid-template-columns:repeat(6,minmax(0,1fr));margin-bottom:22px}.wap-metric-card,.wap-metric-grid>div{display:grid;grid-template-columns:52px minmax(0,1fr);grid-template-rows:auto auto auto;grid-column-gap:12px;column-gap:12px;align-items:center;min-height:106px;padding:16px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-customer-panel,.wap-inbox-list,.wap-thread{padding:18px}.wap-toolbar{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:16px}.wap-composer-tools,.wap-queue-tabs{display:flex;gap:4px;padding:4px;border-radius:8px;background:#eef3f7}.wap-composer-tools button,.wap-queue-tabs button{flex:1 1;min-height:34px;padding:0 11px;color:var(--wap-muted-strong);font-size:13px;font-weight:800;border:0;border-radius:7px;background:transparent}.wap-composer-tools button.active,.wap-composer-tools button:hover,.wap-queue-tabs button.active{color:var(--wap-green-strong);background:#ffffff;box-shadow:0 1px 3px rgba(15,23,42,.08)}.wap-list{display:grid;grid-gap:10px;gap:10px;margin-top:14px}.wap-agent-queue-summary{display:flex;flex-wrap:wrap;gap:7px;margin:-2px 0 12px}.wap-conversation{display:grid;grid-gap:11px;gap:11px;width:100%;min-height:104px;padding:13px;text-align:left;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-conversation:focus-visible,.wap-conversation:hover{border-color:rgba(0,155,114,.5);box-shadow:0 0 0 3px rgba(0,155,114,.12)}.wap-conversation.active{border-color:rgba(0,155,114,.55);background:linear-gradient(180deg,#f0fbf6,#ffffff);box-shadow:inset 3px 0 0 var(--wap-green)}.wap-conversation-top{display:grid;grid-template-columns:40px minmax(0,1fr) auto;grid-gap:10px;gap:10px}.wap-conversation-identity{display:grid;grid-gap:2px;gap:2px}.wap-conversation-identity strong{overflow:hidden;color:var(--wap-ink);font-weight:850;text-overflow:ellipsis;white-space:nowrap}.wap-conversation-phone{color:var(--wap-muted)}.wap-conversation-preview{display:-webkit-box;overflow:hidden;color:var(--wap-muted-strong);line-height:1.45;-webkit-line-clamp:2;-webkit-box-orient:vertical}.wap-conversation-footer{display:flex;align-items:center;justify-content:space-between;gap:10px}.wap-conversation-owner{color:var(--wap-muted);font-weight:750;text-align:right}.wap-conversation-main{display:grid;grid-gap:7px;gap:7px;min-width:0}.wap-conversation-main strong{overflow:hidden;font-weight:850;text-overflow:ellipsis;white-space:nowrap}.wap-conversation-main small{display:-webkit-box;overflow:hidden;color:var(--wap-muted-strong);-webkit-line-clamp:2;-webkit-box-orient:vertical}.wap-conversation-main>span,.wap-tags{display:flex;flex-wrap:wrap;gap:6px}.wap-conversation-meta{color:var(--wap-muted)}.wap-conversation-meta b{display:grid;place-items:center;width:23px;height:23px;color:#ffffff;font-size:12px;border-radius:50%;background:var(--wap-green)}.wap-thread{display:grid;grid-gap:14px;gap:14px}.wap-thread-full{min-height:720px}.wap-thread-head{display:flex;align-items:center;justify-content:space-between;gap:14px;padding-bottom:13px;border-bottom:1px solid var(--wap-line)}.wap-thread-person{display:flex;align-items:center;gap:12px;min-width:0}.wap-thread-person p{color:var(--wap-muted)}.wap-thread-status-row{display:flex;flex-wrap:wrap;gap:6px;margin-top:7px}.wap-thread-person h3{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wap-thread-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px}.wap-thread-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px}.wap-thread-kpis article{min-height:86px;padding:13px;border:1px solid var(--wap-line);border-radius:8px;background:#f8fafc}.wap-thread-kpis span{color:var(--wap-muted);font-size:12px;font-weight:800;text-transform:uppercase}.wap-thread-kpis strong{display:block;margin-top:5px;color:var(--wap-ink);font-size:15px}.wap-thread-kpis small{display:block;margin-top:4px;color:var(--wap-muted);line-height:1.35}.wap-conversation-action-strip{display:grid;grid-template-columns:minmax(180px,240px) minmax(0,1fr);grid-gap:12px;gap:12px;align-items:end;padding:12px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-conversation-action-strip label{display:grid;grid-gap:6px;gap:6px;min-width:0}.wap-conversation-action-strip label span{color:var(--wap-muted);font-size:12px;font-weight:850;text-transform:uppercase}.wap-conversation-action-strip select{min-width:0;width:100%;min-height:40px;padding:0 12px;color:var(--wap-ink);font:inherit;font-weight:750;border:1px solid var(--wap-line);border-radius:8px;background:#f8fafc}.wap-conversation-action-buttons{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px;min-width:0}.wap-conversation-action-evidence{grid-template-columns:1fr}.wap-window-alert{display:grid;grid-template-columns:34px minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:start;padding:14px;border:1px solid #ffd88a;border-radius:8px;background:var(--wap-amber-soft)}.wap-window-alert.good{border-color:#b7ebcf;background:var(--wap-green-soft)}.wap-window-alert.bad{border-color:#fecaca;background:var(--wap-red-soft)}.wap-window-alert strong{display:block;color:var(--wap-ink)}.wap-window-alert span:not(.wap-alert-icon){display:block;margin-top:3px;color:#92400e}.wap-window-alert.bad span:not(.wap-alert-icon){color:#991b1b}.wap-alert-icon{display:grid;place-items:center;width:28px;height:28px;color:var(--wap-amber);border-radius:50%;background:#ffffff}.wap-window-alert.bad .wap-alert-icon{color:var(--wap-red)}.wap-window-alert button{position:relative;width:30px;height:30px;overflow:hidden;color:#92400e;font-size:0;border:0;border-radius:7px;background:transparent}.wap-window-alert button:after,.wap-window-alert button:before{position:absolute;top:14px;left:7px;width:15px;height:2px;background:currentColor;content:""}.wap-window-alert button:before{transform:rotate(45deg)}.wap-window-alert button:after{transform:rotate(-45deg)}.wap-messages{display:grid;grid-gap:13px;gap:13px;min-height:260px;padding:8px 0}.wap-message-row{display:flex;align-items:flex-end;gap:8px}.wap-message-row.agent{justify-content:flex-end}.wap-whatsapp-mark{display:grid;place-items:center;width:24px;height:24px;color:var(--wap-green)}.wap-message{max-width:min(72%,520px);padding:13px 15px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-message.agent{border-color:#bbf7d0;background:linear-gradient(135deg,#e3fbef,#f3fffa)}.wap-message small,.wap-message>span{display:flex;align-items:center;gap:4px;color:var(--wap-muted);font-size:12px}.wap-message p{margin-top:5px}.wap-ai-card{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:15px;border:1px solid #bfdbfe;border-radius:8px;background:#eff6ff}.wap-ai-card strong{color:#1d4ed8}.wap-ai-card p{margin-top:5px;color:var(--wap-ink)}.wap-agent-ai-card{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:start}.wap-ai-card-main{display:grid;grid-gap:12px;gap:12px;min-width:0}.wap-ai-card-head{display:flex;gap:12px;align-items:flex-start;justify-content:space-between}.wap-ai-guardrails{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:8px;gap:8px}.wap-ai-guardrails article{padding:10px;border:1px solid rgba(37,99,235,.18);border-radius:8px;background:rgba(255,255,255,.7)}.wap-ai-guardrails span{color:#475569;font-size:12px;font-weight:800}.wap-ai-guardrails strong{display:block;margin-top:3px;color:var(--wap-ink);font-size:13px}.wap-composer{display:grid;grid-gap:10px;gap:10px;padding-top:13px;border-top:1px solid var(--wap-line)}.wap-compose-box{border:1px solid var(--wap-line-strong);border-radius:8px;background:#ffffff}.wap-compose-box textarea{display:block;width:100%;min-height:104px;padding:14px;color:var(--wap-ink);border:0;outline:0;resize:vertical;background:transparent}.wap-compose-icons{gap:12px;padding:10px 13px;color:var(--wap-muted);border-top:1px solid var(--wap-line)}.wap-compose-icons small{margin-left:auto}.wap-composer-footer{justify-content:space-between;gap:12px}.wap-composer-footer>span{color:var(--wap-muted-strong);font-weight:750}.wap-customer-panel{display:grid;grid-gap:16px;gap:16px}.wap-customer-command-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:14px;gap:14px}.wap-customer-command-strip article{display:grid;grid-template-columns:48px minmax(0,1fr);grid-gap:12px;gap:12px;align-items:center;min-height:98px;padding:14px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff;box-shadow:var(--wap-shadow-soft)}.wap-customer-command-strip p{color:var(--wap-muted-strong);font-size:13px;font-weight:750}.wap-customer-command-strip strong{display:block;overflow-wrap:anywhere;color:var(--wap-ink);font-size:1.02rem;line-height:1.2}.wap-customer-command-strip small{display:block;margin-top:3px;color:var(--wap-muted);line-height:1.35}.wap-customer-workspace{display:grid;grid-template-columns:330px minmax(0,1fr) 360px;grid-gap:18px;gap:18px;align-items:start}.wap-customer-identity-card,.wap-customer-overview-card{min-width:0}.wap-customer-identity-card .wap-customer-panel{grid-template-columns:1fr}.wap-customer-identity-card .wap-profile{border-right:0;border-bottom:1px solid var(--wap-line);padding:0 0 14px}.wap-customer-signal-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.wap-customer-data-list article,.wap-customer-memory-list article,.wap-customer-signal-grid article{border:1px solid var(--wap-line);border-radius:8px;background:#f8fafc}.wap-customer-signal-grid article{display:grid;grid-template-columns:34px minmax(0,1fr);grid-gap:10px;gap:10px;min-height:104px;padding:13px}.wap-customer-data-list>article>span,.wap-customer-memory-list>article>span,.wap-customer-signal-grid span{display:grid;place-items:center;width:30px;height:30px;color:var(--wap-green-strong);border-radius:8px;background:var(--wap-green-soft)}.wap-customer-data-list strong,.wap-customer-memory-list strong,.wap-customer-signal-grid strong{display:block;color:var(--wap-ink)}.wap-customer-data-list p,.wap-customer-memory-list p,.wap-customer-signal-grid p{margin-top:3px;color:var(--wap-muted-strong)}.wap-customer-memory-list small,.wap-customer-signal-grid small{display:block;margin-top:4px;color:var(--wap-muted);line-height:1.35}.wap-customer-data-list,.wap-customer-memory-list{display:grid;grid-gap:9px;gap:9px}.wap-customer-data-list article{display:grid;grid-template-columns:34px minmax(0,1fr) minmax(130px,auto);grid-gap:10px;gap:10px;align-items:center;min-height:70px;padding:12px}.wap-customer-memory-list article{display:grid;grid-template-columns:34px minmax(0,1fr);grid-gap:10px;gap:10px;align-items:start;padding:12px}.wap-profile{display:grid;justify-items:center;grid-gap:6px;gap:6px;padding-bottom:14px;text-align:center;border-bottom:1px solid var(--wap-line)}.wap-profile-wide{padding-bottom:18px;margin-bottom:18px}.wap-profile p{color:var(--wap-muted)}.wap-context-card{display:grid;grid-gap:12px;gap:12px;padding-bottom:16px;border-bottom:1px solid var(--wap-line)}.wap-context-card:last-child{padding-bottom:0;border-bottom:0}.wap-tag-add{min-height:25px;width:28px;background:#ffffff}.wap-tag-add,.wap-tag-pill{color:var(--wap-muted-strong);border:1px solid var(--wap-line);border-radius:999px}.wap-tag-pill{min-height:28px;max-width:100%;padding:4px 10px;font:inherit;font-size:12px;font-weight:800;line-height:1.2;overflow-wrap:anywhere;background:#f8fafc}.wap-tag-pill:hover:not(:disabled){color:#991b1b;border-color:rgba(239,68,68,.35);background:#fff1f2}.wap-recent-item{display:grid;grid-template-columns:28px minmax(0,1fr);grid-gap:10px;gap:10px;align-items:start}.wap-recent-item>span{display:grid;place-items:center;width:26px;height:26px;color:var(--wap-green)}.wap-recent-item p{font-weight:750}.wap-recent-item small{display:block;margin-top:3px;color:var(--wap-muted);font-weight:500}.wap-event-table.customer-history article{grid-template-columns:minmax(150px,.9fr) minmax(260px,1.7fr) minmax(150px,.9fr) 34px}.wap-event-table.customer-history article>span:last-child{display:grid;place-items:center;color:var(--wap-green-strong)}.wap-incident,.wap-note-card,.wap-readiness-board article,.wap-record-list article,.wap-setup-help,.wap-setup-subcard{padding:15px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-record-list article{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:4px 10px;gap:4px 10px;align-items:center}.wap-record-list article>span{grid-column:1/-1}.wap-tag-list{display:flex;flex-wrap:wrap;gap:8px}.wap-template-board{min-height:640px}.wap-template-filters{display:grid;grid-template-columns:minmax(220px,1fr) 170px 170px;grid-gap:12px;gap:12px;margin-bottom:18px}.wap-field-stack label,.wap-template-filters label{display:grid;grid-gap:6px;gap:6px;color:var(--wap-muted-strong);font-size:12px;font-weight:800}.wap-search-field{position:relative}.wap-search-field .wap-svg{position:absolute;bottom:12px;left:13px;color:var(--wap-muted)}.wap-field-stack input,.wap-field-stack select,.wap-template-filters input,.wap-template-filters select,.wap-template-select{width:100%;min-height:42px;padding:0 13px;color:var(--wap-ink);border:1px solid var(--wap-line-strong);border-radius:8px;background:#ffffff}.wap-search-field input{padding-left:42px}.wap-template-table{overflow:hidden;border:1px solid var(--wap-line);border-radius:8px}.wap-template-header,.wap-template-row{display:grid;grid-template-columns:minmax(250px,1.5fr) 110px 110px 120px 44px;grid-gap:12px;gap:12px;align-items:center;padding:14px}.wap-template-header{color:var(--wap-muted-strong);font-size:13px;font-weight:800;background:var(--wap-card-soft)}.wap-template-row{min-height:104px;border-top:1px solid var(--wap-line);background:#ffffff}.wap-template-row.active{background:#f2fbf7;box-shadow:inset 3px 0 0 var(--wap-green)}.wap-template-name{display:grid;grid-template-columns:44px minmax(0,1fr);grid-gap:12px;gap:12px;align-items:center}.wap-template-name p{display:-webkit-box;overflow:hidden;margin-top:4px;color:var(--wap-muted);-webkit-line-clamp:2;-webkit-box-orient:vertical}.wap-template-doc{display:grid;place-items:center;width:40px;height:40px;color:var(--wap-green);border-radius:8px;background:var(--wap-green-soft)}.wap-template-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px;color:var(--wap-muted);border-top:1px solid var(--wap-line);background:#ffffff}.wap-template-footer div{display:flex;gap:8px}.wap-template-review{display:grid;grid-gap:16px;gap:16px;align-content:start}.wap-template-select{display:grid;grid-template-columns:minmax(0,1fr) auto 28px;grid-gap:8px;gap:8px;align-items:center}.wap-template-select button{display:grid;place-items:center;width:28px;height:28px;border:0;background:transparent}.wap-template-target{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:6px 10px;gap:6px 10px;align-items:center;padding:12px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-template-target span{grid-column:1/-1;color:var(--wap-muted);font-size:12px;font-weight:750}.wap-template-target strong{min-width:0;overflow:hidden;color:var(--wap-ink);text-overflow:ellipsis;white-space:nowrap}.wap-phone-preview{padding:16px;border:1px solid #bbf7d0;border-radius:8px;background:linear-gradient(135deg,#e6f9e9,#f1fff5)}.wap-phone-preview p{color:var(--wap-ink)}.wap-phone-preview small{display:flex;justify-content:flex-end;gap:3px;margin-top:12px;color:var(--wap-muted)}.wap-template-note{display:flex;align-items:center;gap:8px;color:var(--wap-muted);font-size:13px}.wap-template-note:before{display:grid;place-items:center;width:18px;height:18px;color:#ffffff;font-size:12px;font-weight:800;border-radius:50%;background:var(--wap-green);content:"✓"}.wap-template-review-flow{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:12px;gap:12px;margin-top:18px}.wap-template-review-flow article{display:grid;grid-gap:8px;gap:8px;padding:16px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-template-review-flow article>span{display:grid;place-items:center;width:30px;height:30px;color:#ffffff;font-weight:850;border-radius:50%;background:var(--wap-green)}.wap-template-review-flow p{color:var(--wap-muted)}.wap-setup-timeline{position:relative;display:grid;grid-gap:0;gap:0}.wap-setup-timeline:before{position:absolute;top:34px;bottom:34px;left:15px;width:2px;background:#cae9db;content:""}.wap-setup-step{position:relative;display:grid;grid-template-columns:32px 56px minmax(0,1fr) auto;grid-gap:16px;gap:16px;align-items:center;min-height:116px;padding:18px 0}.wap-setup-step:not(:last-child){border-bottom:1px solid var(--wap-line)}.wap-step-number{z-index:1;display:grid;place-items:center;width:24px;height:24px;color:#ffffff;font-size:12px;font-weight:850;border-radius:50%;background:var(--wap-green)}.wap-step-icon{display:grid;place-items:center;width:52px;height:52px;color:var(--wap-green);border-radius:50%;background:var(--wap-green-soft)}.wap-step-copy p{margin-top:4px;color:var(--wap-muted);font-size:15px}.wap-setup-details{display:grid;grid-gap:18px;gap:18px;align-content:start}.wap-setup-subcard h4{margin-bottom:12px}.wap-setup-help{display:grid;grid-template-columns:34px minmax(0,1fr) 18px;grid-gap:12px;gap:12px;align-items:center;color:#065f46;background:#edf9f3}.wap-setup-help>span{display:grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#d6f4e4}.wap-event-table{display:grid;overflow:hidden;border:1px solid var(--wap-line);border-radius:8px}.wap-event-table article{display:grid;grid-template-columns:minmax(150px,1.2fr) repeat(3,minmax(110px,1fr)) auto;grid-gap:12px;gap:12px;align-items:center;min-height:64px;padding:14px;border-bottom:1px solid var(--wap-line);background:#ffffff}.wap-event-table article:last-child{border-bottom:0}.wap-event-table.delivery article,.wap-event-table.simple article,.wap-event-table.spreadsheet article{grid-template-columns:minmax(150px,1.2fr) minmax(150px,1fr) minmax(120px,auto) minmax(150px,1fr)}.wap-event-table.delivery article{grid-template-columns:minmax(150px,.85fr) minmax(0,1.35fr) minmax(120px,auto) minmax(170px,.9fr) minmax(150px,.8fr) minmax(110px,auto)}.wap-event-table.audit article{grid-template-columns:88px minmax(190px,1.3fr) minmax(120px,1fr) minmax(110px,1fr) auto}.wap-event-table.device article{grid-template-columns:minmax(150px,1.1fr) minmax(100px,.7fr) auto minmax(150px,1fr) minmax(110px,.8fr)}.wap-event-table.spreadsheet article{grid-template-columns:minmax(160px,1fr) minmax(140px,.9fr) auto minmax(170px,1fr) auto}.wap-event-table.campaigns article{grid-template-columns:minmax(180px,1.25fr) auto minmax(120px,.75fr) minmax(160px,.95fr) minmax(90px,auto) minmax(250px,auto)}.wap-event-table span{color:var(--wap-muted-strong)}.wap-incident{display:grid;grid-gap:10px;gap:10px;margin-top:14px}.wap-chart-grid{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(270px,.75fr);grid-gap:16px;gap:16px}.wap-chart{display:flex;align-items:flex-end;gap:12px;height:260px;padding:18px;border:1px solid var(--wap-line);border-radius:8px;background:linear-gradient(180deg,transparent 24%,rgba(100,116,139,.08) 25%,transparent 26%),var(--wap-card-soft)}.wap-chart span{flex:1 1;min-width:18px;border-radius:8px 8px 2px 2px;background:linear-gradient(180deg,var(--wap-green-bright),var(--wap-green))}.wap-quality-list{display:flex;flex-wrap:wrap;align-content:flex-start;gap:10px;padding:18px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-quality-list h3,.wap-quality-list p{flex-basis:100%}.wap-settings-list article{display:flex;justify-content:space-between;gap:16px;align-items:center;padding:15px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-settings-list p{margin-top:4px;color:var(--wap-muted)}.wap-readiness-board{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-readiness-board.one{grid-template-columns:1fr}.wap-command-hero{display:grid;grid-template-columns:minmax(0,1fr) 240px;grid-gap:16px;gap:16px;align-items:stretch;padding:20px;border:1px solid var(--wap-line);border-radius:8px;background:linear-gradient(135deg,rgba(0,155,114,.1),rgba(37,99,235,.05) 48%,rgba(255,255,255,.92)),#ffffff;box-shadow:0 22px 60px rgba(15,23,42,.07)}.wap-command-hero-main{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(280px,.9fr);grid-gap:22px;gap:22px;align-items:center}.wap-command-hero-main h3{margin:12px 0 8px;font-size:clamp(28px,4vw,44px);line-height:1.02}.wap-command-hero-main p{max-width:760px;color:var(--wap-muted-strong);font-size:16px}.wap-command-hero-main dl{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.wap-command-hero-main dl div{min-height:74px;padding:13px;border:1px solid rgba(200,211,223,.74);border-radius:8px;background:rgba(255,255,255,.78)}.wap-command-hero-main dt{color:var(--wap-muted);font-size:12px;font-weight:800}.wap-command-hero-main dd{margin-top:5px;color:var(--wap-ink);font-weight:850}.wap-command-hero-side{display:grid;align-content:center;grid-gap:10px;gap:10px;padding:18px;color:#ffffff;border-radius:8px;background:linear-gradient(160deg,var(--wap-green-strong),#063b34)}.wap-command-hero-side strong{font-size:44px;line-height:1}.wap-command-hero-side span{color:rgba(255,255,255,.76);font-weight:750}.wap-command-hero-side .wap-primary{justify-content:center;margin-top:8px;color:var(--wap-green-strong);background:#ffffff}.wap-command-metrics{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));grid-gap:14px;gap:14px}.wap-command-metrics article{display:grid;grid-template-columns:48px minmax(0,1fr);grid-template-rows:auto auto auto;grid-column-gap:12px;column-gap:12px;align-items:center;min-height:112px;padding:16px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-command-metrics article>span{grid-row:1/span 3}.wap-command-metrics p,.wap-command-metrics small{color:var(--wap-muted)}.wap-command-metrics strong{font-size:28px;line-height:1}.wap-command-activity,.wap-command-focus-list,.wap-command-lanes{display:grid;grid-gap:12px;gap:12px}.wap-command-focus-list article{display:grid;grid-template-columns:48px minmax(0,1fr) auto auto;grid-gap:12px;gap:12px;align-items:center;min-height:86px;padding:14px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-command-activity strong,.wap-command-focus-list strong,.wap-command-lanes strong{display:block;font-weight:850}.wap-command-activity p,.wap-command-focus-list p,.wap-command-lanes p{margin-top:3px;color:var(--wap-muted)}.wap-command-activity article{display:grid;grid-template-columns:42px minmax(0,1fr) auto 64px;grid-gap:12px;gap:12px;align-items:center;min-height:78px;padding:13px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-command-activity small{justify-self:end;color:var(--wap-muted);font-weight:800}.wap-command-lanes article{display:grid;grid-gap:10px;gap:10px;padding:14px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-command-lanes article>div{display:flex;flex-wrap:wrap;gap:8px}.wap-command-lanes button{justify-content:center}.wap-architecture-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:14px;gap:14px}.wap-architecture-summary article{display:grid;grid-template-columns:48px minmax(0,1fr);grid-gap:4px 14px;gap:4px 14px;align-items:center;min-height:112px;padding:18px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff;box-shadow:0 18px 44px rgba(15,23,42,.05)}.wap-architecture-summary article>span{display:grid;grid-row:1/span 3;place-items:center;width:48px;height:48px;color:var(--wap-green);border-radius:8px;background:var(--wap-green-soft)}.wap-architecture-children small,.wap-architecture-parent small,.wap-architecture-summary p,.wap-overlay-list span{color:var(--wap-muted)}.wap-architecture-summary strong{font-size:28px;line-height:1}.wap-architecture-summary small{color:var(--wap-muted)}.wap-architecture-board{display:grid;grid-gap:14px;gap:14px}.wap-architecture-row{display:grid;grid-template-columns:minmax(260px,.78fr) minmax(0,1.22fr);grid-gap:16px;gap:16px;padding:16px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-architecture-parent{display:grid;align-content:start;grid-gap:10px;gap:10px}.wap-architecture-parent h4{margin:0;font-size:17px;line-height:1.2}.wap-architecture-parent p{color:var(--wap-muted-strong)}.wap-architecture-parent small{display:block;font-size:12px;line-height:1.45}.wap-architecture-children{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:10px;gap:10px}.wap-architecture-children div{display:grid;grid-gap:7px;gap:7px;min-height:126px;padding:13px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-architecture-children span{color:var(--wap-green);font-size:11px;font-weight:850;text-transform:uppercase}.wap-architecture-children strong{line-height:1.25}.wap-standard-grid{display:grid;grid-gap:12px;gap:12px}.wap-standard-grid article{display:grid;grid-gap:8px;gap:8px;padding:14px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-standard-grid strong{line-height:1.35}.wap-standard-grid p{color:var(--wap-muted)}.wap-overlay-list{display:grid;grid-gap:10px;gap:10px}.wap-overlay-list article{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:center;padding:13px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-overlay-list span,.wap-overlay-list strong{display:block}.wap-funnel{display:grid;grid-gap:12px;gap:12px;margin-top:16px}.wap-funnel span{position:relative;display:block;overflow:hidden;min-height:42px;padding:11px 12px;color:var(--wap-ink);font-weight:850;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-funnel span:before{position:absolute;inset:0 auto 0 0;width:var(--value);background:linear-gradient(90deg,rgba(32,217,130,.22),rgba(32,217,130,.08));content:""}.wap-funnel span{isolation:isolate}.wap-browser-chat{display:grid;grid-gap:12px;gap:12px;min-height:300px;padding:18px;background:linear-gradient(135deg,rgba(0,155,114,.07),rgba(37,99,235,.04)),#ffffff}.wap-browser-chat,.wap-browser-frame{border:1px solid var(--wap-line);border-radius:8px}.wap-browser-frame{overflow:hidden;background:#ffffff}.wap-browser-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:48px;padding:10px 14px;border-bottom:1px solid var(--wap-line);background:#f8fafc}.wap-browser-toolbar>span{color:var(--wap-muted-strong);font-size:13px;font-weight:800}.wap-browser-frame .wap-browser-chat{min-height:360px;border:0;border-radius:0}.wap-browser-chat div{width:min(82%,440px);padding:13px 15px;border:1px solid var(--wap-line);border-radius:8px;background:#ffffff}.wap-browser-chat .agent{justify-self:end;border-color:#bbf7d0;background:var(--wap-green-soft)}.wap-browser-chat .draft{color:var(--wap-muted);border-style:dashed}.wap-assistant-flow{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:12px;gap:12px}.wap-assistant-flow article{display:grid;grid-gap:9px;gap:9px;min-height:172px;padding:16px;border:1px solid var(--wap-line);border-radius:8px;background:var(--wap-card-soft)}.wap-assistant-flow article>span{display:grid;place-items:center;width:42px;height:42px;color:var(--wap-green);border-radius:50%;background:var(--wap-green-soft)}.wap-assistant-flow strong{font-size:15px;font-weight:850}.wap-assistant-flow p{color:var(--wap-muted)}.wap-message-preview{display:grid;grid-gap:8px;gap:8px;margin-bottom:14px;padding:16px;border:1px solid #bbf7d0;border-radius:8px;background:linear-gradient(135deg,#e6f9e9,#f8fffb)}.wap-message-preview span{color:#047857;font-size:12px;font-weight:850;text-transform:uppercase}.wap-message-preview p{color:var(--wap-ink);font-size:15px}.wap-ai-card small{display:block;margin-top:6px;color:var(--wap-muted)}.wap-template-review-flow.compact{grid-template-columns:repeat(2,minmax(0,1fr));margin-top:0}.wap-event-table.safety article{grid-template-columns:minmax(180px,1.1fr) auto minmax(220px,1.2fr) minmax(150px,.8fr)}.wap-web-assistant-screen .wap-screen-intro{border-left:4px solid var(--wap-green)}.wap-web-assistant-start{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(280px,.85fr);grid-gap:16px;gap:16px}.wap-web-assistant-start-card{display:grid;align-content:center;grid-gap:22px;gap:22px;min-height:310px;padding:28px}.wap-web-assistant-start-card h3{margin:14px 0 10px;color:var(--wap-ink);font-size:clamp(28px,3vw,44px);line-height:1.04}.wap-web-assistant-start-card p{max-width:760px;color:var(--wap-muted);font-size:17px;line-height:1.55}.wap-extension-install{display:grid;grid-gap:10px;gap:10px}.wap-extension-install div{display:grid;grid-template-columns:32px minmax(0,1fr);grid-gap:12px;gap:12px;align-items:start;padding:12px;border:1px solid #dbe7ee;border-radius:8px;background:#ffffff}.wap-extension-install span{display:inline-grid;width:28px;height:28px;place-items:center;border-radius:50%;background:#e7f8f1;color:#047857;font-size:13px;font-weight:900}.wap-extension-install p{margin:0;color:#334155;font-size:14px;line-height:1.45}.wap-extension-install code{color:#0f172a;font-size:12px;overflow-wrap:anywhere}.wap-web-assistant-actions{display:flex;flex-wrap:wrap;gap:10px}.wap-web-assistant-actions .wap-primary,.wap-web-assistant-actions .wap-secondary{min-height:46px}.wap-web-assistant-status .wap-card-head{margin-bottom:14px}.wap-web-assistant-status .wap-readiness-board article{min-height:0}.wap-inline-warning{display:flex;align-items:flex-start;gap:12px;margin-bottom:14px;padding:14px;color:#92400e;border:1px solid #fde68a;border-radius:8px;background:#fffbeb}.wap-inline-warning .wap-svg{flex:0 0 20px;margin-top:2px}.wap-inline-warning strong{display:block;color:#78350f;font-size:14px}.wap-inline-warning p{margin-top:4px;color:#92400e;font-size:13px;line-height:1.45}@media (max-width:1100px){.wap-web-assistant-start{grid-template-columns:1fr}}.wap-architecture-children>*,.wap-architecture-row>*,.wap-architecture-summary article>*,.wap-card-head>*,.wap-command-activity article>*,.wap-command-focus-list article>*,.wap-command-metrics article>*,.wap-customer-command-strip article>*,.wap-customer-data-list article>*,.wap-customer-memory-list article>*,.wap-customer-signal-grid article>*,.wap-detail-list dd,.wap-event-table article>*,.wap-metric-card>*,.wap-metric-grid>div>*,.wap-record-list article>*,.wap-screen-intro>*,.wap-shell :where(h1,h2,h3,h4,p,small,strong,span,dt,dd,a,button,label,input,select,textarea),.wap-status-strip>div>*,.wap-template-header>*,.wap-template-row>*,.wap-thread-head>*,.wap-thread-person>div,.wap-toolbar>*,.wap-topbar>*{min-width:0}.wap-context-card p,.wap-detail-list dd,.wap-event-table span,.wap-event-table strong,.wap-recent-item p,.wap-recent-item small,.wap-shell :where(h1,h2,h3,h4,p,small,strong,dd,a,button),.wap-template-name p{overflow-wrap:anywhere}.wap-button-row,.wap-card-head,.wap-conversation-action-buttons,.wap-conversation-footer,.wap-thread-actions,.wap-topbar h1,.wap-topbar-actions{min-width:0}.wap-topbar h1{flex-wrap:wrap}.wap-badge{min-width:0;text-align:center;line-height:1.2;white-space:normal}.wap-icon-button,.wap-primary,.wap-row-arrow,.wap-secondary,.wap-tag-add,.wap-tag-pill,.wap-template-footer button{max-width:100%;text-align:center;white-space:normal}.wap-event-table article{grid-template-columns:minmax(0,1.2fr) repeat(3,minmax(0,1fr)) minmax(34px,auto)}.wap-event-table.delivery article,.wap-event-table.simple article,.wap-event-table.spreadsheet article{grid-template-columns:minmax(0,1.2fr) minmax(0,1fr) minmax(0,auto) minmax(0,1fr)}.wap-event-table.delivery article{grid-template-columns:minmax(0,.85fr) minmax(0,1.35fr) minmax(0,auto) minmax(0,.9fr) minmax(0,.8fr) minmax(0,auto)}.wap-event-table.audit article{grid-template-columns:minmax(64px,88px) minmax(0,1.3fr) minmax(0,1fr) minmax(0,1fr) minmax(34px,auto)}.wap-event-table.device article{grid-template-columns:minmax(0,1.1fr) minmax(0,.7fr) minmax(0,auto) minmax(0,1fr) minmax(0,.8fr)}.wap-event-table.campaigns article{grid-template-columns:minmax(0,1.25fr) minmax(0,auto) minmax(0,.75fr) minmax(0,.95fr) minmax(0,auto) minmax(230px,auto)}.wap-event-table.customer-history article{grid-template-columns:minmax(0,.9fr) minmax(0,1.7fr) minmax(0,.9fr) 34px}.wap-customer-data-list article{grid-template-columns:34px minmax(0,1fr) minmax(0,auto)}@media (max-width:1360px){.wap-workspace{grid-template-columns:300px minmax(390px,1fr)}.wap-customer-workspace{grid-template-columns:300px minmax(0,1fr)}.wap-customer-command-strip{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-customer-panel{grid-column:1/-1;grid-template-columns:240px repeat(3,minmax(0,1fr));align-items:start}.wap-customer-panel .wap-profile{border-bottom:0;border-right:1px solid var(--wap-line);padding:0 18px 0 0}.wap-customer-identity-card .wap-customer-panel{grid-column:auto;grid-template-columns:1fr}.wap-customer-identity-card .wap-profile{border-right:0;border-bottom:1px solid var(--wap-line);padding:0 0 14px}.wap-command-metrics,.wap-metric-grid.six{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:1120px){.wap-shell{grid-template-columns:1fr}.wap-sidebar{position:static;height:auto;padding:14px}.wap-sidebar nav{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px;max-height:none;overflow:visible}.wap-nav-group{margin-bottom:0}.wap-user-card{margin-top:12px}.wap-main{padding:0 18px 32px}.wap-appbar{margin:0 -18px 16px;padding:0 18px}.wap-appbar-links{gap:14px;overflow-x:auto}.wap-agent-command-strip,.wap-architecture-row,.wap-architecture-summary,.wap-chart-grid,.wap-command-hero,.wap-command-hero-main,.wap-command-metrics,.wap-customer-command-strip,.wap-customer-workspace,.wap-grid-3,.wap-grid-conversation,.wap-page-grid,.wap-setup-layout,.wap-status-strip,.wap-templates-layout,.wap-workspace{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-architecture-row,.wap-command-hero{grid-template-columns:1fr}.wap-customer-panel,.wap-inbox-list,.wap-span-2,.wap-span-3,.wap-thread{grid-column:1/-1}.wap-assistant-flow,.wap-event-table article,.wap-event-table.audit article,.wap-event-table.campaigns article,.wap-event-table.customer-history article,.wap-event-table.delivery article,.wap-event-table.device article,.wap-event-table.safety article,.wap-event-table.simple article,.wap-event-table.spreadsheet article,.wap-template-review-flow{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:760px){.wap-shell{font-size:13px}.wap-agent-command-strip,.wap-ai-guardrails,.wap-architecture-children,.wap-architecture-row,.wap-architecture-summary,.wap-assistant-flow,.wap-chart-grid,.wap-command-hero,.wap-command-hero-main,.wap-command-hero-main dl,.wap-command-metrics,.wap-conversation-action-strip,.wap-customer-command-strip,.wap-customer-panel,.wap-customer-signal-grid,.wap-customer-workspace,.wap-grid,.wap-grid-2,.wap-grid-3,.wap-grid-conversation,.wap-page-grid,.wap-readiness-board,.wap-setup-layout,.wap-sidebar nav,.wap-status-strip,.wap-template-review-flow,.wap-templates-layout,.wap-thread-kpis,.wap-workspace{grid-template-columns:1fr}.wap-appbar{display:grid;grid-gap:8px;gap:8px;padding-top:10px;padding-bottom:10px}.wap-appbar-links button{min-height:38px}.wap-appbar-actions{justify-content:space-between}.wap-ai-card,.wap-ai-card-head,.wap-card-head,.wap-composer-footer,.wap-screen-intro,.wap-thread-head,.wap-toolbar,.wap-topbar{display:grid;grid-template-columns:1fr}.wap-customer-data-list article{grid-template-columns:34px minmax(0,1fr)}.wap-customer-data-list .wap-badge{grid-column:2;justify-self:start}.wap-card,.wap-customer-panel,.wap-inbox-list,.wap-screen-intro,.wap-thread,.wap-topbar{padding:16px}.wap-status-strip>div{grid-template-columns:52px minmax(0,1fr);min-height:92px;border-right:0;border-bottom:1px solid var(--wap-line)}.wap-status-strip>div:last-child{border-bottom:0}.wap-architecture-summary article,.wap-command-activity article,.wap-command-focus-list article,.wap-credential-form,.wap-detail-list div,.wap-event-table article,.wap-event-table.audit article,.wap-event-table.campaigns article,.wap-event-table.delivery article,.wap-event-table.device article,.wap-event-table.safety article,.wap-event-table.simple article,.wap-event-table.spreadsheet article,.wap-overlay-list article,.wap-setup-form,.wap-setup-step,.wap-template-filters,.wap-template-header,.wap-template-row{grid-template-columns:1fr}.wap-command-hero-main h3{font-size:30px}.wap-command-activity small{justify-self:start}.wap-template-header{display:none}.wap-template-row{min-height:0}.wap-setup-timeline:before{display:none}.wap-setup-step{min-height:0}.wap-customer-panel .wap-profile{border-right:0;border-bottom:1px solid var(--wap-line);padding:0 0 14px}.wap-button-row,.wap-conversation-action-buttons,.wap-thread-actions,.wap-topbar-actions{justify-content:flex-start}.wap-message{max-width:92%}.wap-sidebar nav{grid-template-columns:repeat(2,minmax(0,1fr));max-height:340px;overflow:auto}.wap-nav-group{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr))}.wap-nav-group>p{grid-column:1/-1}.wap-sidebar nav button{grid-template-columns:30px minmax(0,1fr);min-height:46px;padding:8px}.wap-sidebar nav button small,.wap-user-card{display:none}}@media (max-width:520px){.wap-nav-group,.wap-sidebar nav{grid-template-columns:1fr}.wap-command-metrics article,.wap-customer-command-strip article,.wap-metric-card,.wap-metric-grid>div,.wap-status-strip>div{grid-template-columns:42px minmax(0,1fr);padding:12px}.wap-metric-icon{width:40px;height:40px}.wap-assistant-flow,.wap-template-review-flow,.wap-thread-kpis{grid-template-columns:1fr}.wap-customer-data-list article{grid-template-columns:30px minmax(0,1fr)}.wap-customer-data-list .wap-badge{grid-column:2;justify-self:start}}body:has(.wap-shell){overflow-x:hidden}.wap-shell{width:100%;max-width:100vw;overflow-x:clip}.wap-main,.wap-screen{max-width:100%;overflow-x:clip}.wap-workspace{grid-template-columns:minmax(320px,.78fr) minmax(460px,1.18fr) minmax(270px,.58fr);align-items:start;gap:14px}.wap-agent-opsbar{display:grid;grid-template-columns:minmax(0,1fr);grid-gap:10px;gap:10px;align-items:stretch;padding:10px;border:1px solid rgba(15,23,42,.08);border-radius:10px;background:linear-gradient(180deg,#ffffff,#f8fafc);box-shadow:var(--wap-shadow-soft)}.wap-agent-opsbar-main{display:grid;grid-template-columns:repeat(3,minmax(96px,1fr));grid-gap:8px;gap:8px;min-width:0}.wap-agent-api-pill,.wap-agent-opsbar-main button{display:flex;align-items:center;min-width:0;gap:9px;padding:9px 10px;border:1px solid rgba(15,23,42,.07);border-radius:8px;background:#ffffff}.wap-agent-opsbar-main button{color:inherit;text-align:left;cursor:pointer}.wap-agent-opsbar-main button.active,.wap-agent-opsbar-main button:focus-visible,.wap-agent-opsbar-main button:hover{border-color:rgba(0,155,114,.25);background:#f0fdf4}.wap-agent-opsbar-main .wap-metric-icon{width:32px;height:32px;flex:0 0 32px}.wap-agent-api-pill p,.wap-agent-opsbar-main p{margin:0;color:var(--wap-muted);font-size:11px;font-weight:800;line-height:1.2}.wap-agent-api-pill strong,.wap-agent-opsbar-main strong{display:block;min-width:0;color:var(--wap-ink);font-weight:900;line-height:1.2}.wap-agent-api-pill>span:first-child{display:inline-grid;width:30px;height:30px;flex:0 0 30px;place-items:center;color:var(--wap-green-strong);border-radius:8px;background:#dcfce7}.wap-agent-api-pill>div{min-width:0}.wap-agent-api-pill p,.wap-agent-api-pill strong{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wap-agent-api-pill .wap-badge{margin-left:auto;flex:0 0 auto}.wap-agent-api-warning{grid-column:1/-1;display:flex;gap:8px;align-items:center;padding:8px 10px;color:#92400e;font-size:13px;font-weight:750;border:1px solid rgba(245,158,11,.28);border-radius:8px;background:#fffbeb}.wap-workspace-panel-nav{display:flex;gap:6px;align-items:center;width:-moz-fit-content;width:fit-content;max-width:100%;padding:6px;overflow-x:auto;border:1px solid var(--wap-line);border-radius:8px;background:#eef3f7;box-shadow:var(--wap-shadow-soft)}.wap-workspace-panel-nav button{display:inline-flex;align-items:center;justify-content:center;gap:8px;flex:0 0 auto;min-height:36px;padding:0 12px;color:var(--wap-muted-strong);font-size:13px;font-weight:850;white-space:nowrap;border:0;border-radius:7px;background:transparent;cursor:pointer}.wap-workspace-panel-nav button:focus-visible,.wap-workspace-panel-nav button:hover{color:var(--wap-green-strong);background:#ffffff;box-shadow:0 1px 3px rgba(15,23,42,.08)}.wap-button-row.compact{flex-wrap:nowrap;gap:8px}.wap-button-row.compact .wap-secondary{min-height:36px;padding:0 11px;white-space:nowrap}.wap-protected-evidence{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:12px;gap:12px}.wap-protected-evidence article{display:grid;grid-template-columns:38px minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:start;min-width:0;padding:14px;border:1px solid rgba(0,155,114,.16);border-radius:8px;background:linear-gradient(180deg,rgba(237,250,244,.86),#ffffff);box-shadow:var(--wap-shadow-soft)}.wap-protected-evidence article.warn{grid-column:1/-1;border-color:rgba(245,158,11,.28);background:linear-gradient(180deg,#fffbeb,#ffffff)}.wap-protected-evidence article>span:first-child{display:inline-grid;width:38px;height:38px;place-items:center;color:var(--wap-green-strong);border-radius:8px;background:#dcfce7}.wap-protected-evidence p,.wap-protected-evidence small,.wap-protected-evidence strong{display:block;min-width:0;overflow-wrap:break-word;word-break:normal}.wap-protected-evidence strong{color:var(--wap-ink);font-weight:850}.wap-protected-evidence p{margin:3px 0;color:var(--wap-muted-strong)}.wap-protected-evidence small{color:var(--wap-muted)}.wap-outbound-evidence{grid-template-columns:1fr}.wap-outbound-evidence article{grid-template-columns:38px minmax(0,1fr) auto}.wap-inbox-list{position:-webkit-sticky;position:sticky;top:14px;max-height:calc(100vh - 32px);overflow:hidden}.wap-queue-tabs{flex-wrap:wrap;overflow:visible}.wap-queue-tabs button{flex:1 1 92px;min-width:max-content;overflow-wrap:normal;white-space:nowrap;word-break:normal}.wap-queue-tab-count{display:inline-grid;min-width:18px;height:18px;place-items:center;margin-left:6px;padding:0 5px;color:#0d8b6f;background:#e5f7ef;border-radius:999px;font-size:11px}.wap-queue-tab-label{min-width:max-content}.wap-conversation{-webkit-appearance:none;-moz-appearance:none;appearance:none;gap:10px;grid-auto-columns:minmax(0,1fr);grid-auto-flow:row;grid-template-columns:minmax(0,1fr);align-items:stretch;justify-items:stretch;min-width:0;min-height:106px;padding:12px;font:inherit}.wap-conversation>*{width:100%;min-width:0}.wap-conversation-top{width:100%;grid-template-columns:42px minmax(0,1fr) minmax(48px,auto);align-items:start}.wap-conversation-identity{min-width:0}.wap-conversation-identity strong{max-width:100%;overflow-wrap:normal;word-break:normal}.wap-conversation-meta small,.wap-conversation-owner,.wap-conversation-phone{overflow:hidden;text-overflow:ellipsis;overflow-wrap:normal;word-break:normal;white-space:nowrap}.wap-conversation-phone{display:block;max-width:100%;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.wap-conversation-meta{display:grid;grid-gap:8px;gap:8px;align-content:start;justify-items:end;min-width:48px}.wap-conversation-preview{width:100%;min-width:0;min-height:40px}.wap-conversation-footer{display:grid;grid-gap:8px;gap:8px;align-items:start;justify-content:stretch}.wap-conversation-footer>span{display:flex;flex-wrap:wrap;gap:6px;min-width:0}.wap-agent-queue-summary .wap-badge,.wap-conversation .wap-badge{flex:0 0 auto;overflow-wrap:normal;white-space:nowrap;word-break:normal}.wap-conversation-owner{display:block;max-width:100%;color:var(--wap-muted-strong);text-align:left}.wap-agent-ai-card .wap-ai-guardrails{grid-template-columns:repeat(2,minmax(118px,1fr))}.wap-ai-guardrails span,.wap-ai-guardrails strong{overflow-wrap:normal;word-break:normal;-webkit-hyphens:none;hyphens:none}.wap-metric-grid>div p,.wap-metric-grid>div small{overflow-wrap:normal;word-break:normal}.wap-event-table.campaigns article{grid-template-columns:minmax(230px,1.35fr) minmax(82px,auto) minmax(130px,.75fr) minmax(190px,.9fr) minmax(78px,auto) minmax(250px,auto)}.wap-campaign-title{display:grid;grid-gap:5px;gap:5px}.wap-campaign-title small{color:var(--wap-muted);font-weight:650;line-height:1.35}.wap-event-table.broadcast-batch span,.wap-event-table.campaigns span{overflow:hidden;text-overflow:ellipsis;overflow-wrap:normal;word-break:normal}.wap-table-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end;min-width:0;overflow:visible}.wap-table-actions .wap-secondary{min-height:34px;padding:0 10px;gap:6px;white-space:nowrap}.wap-broadcast-evidence{grid-template-columns:1fr;margin:14px 0}.wap-event-table.broadcast-batch article{grid-template-columns:minmax(0,1fr) minmax(92px,auto);gap:8px 12px;align-items:start}.wap-event-table.broadcast-batch article>strong{grid-column:1}.wap-event-table.broadcast-batch article>span:first-of-type{grid-column:1;color:var(--wap-muted-strong);white-space:nowrap}.wap-event-table.broadcast-batch article>.wap-badge{grid-column:2;grid-row:1;justify-self:end}.wap-event-table.broadcast-batch article>span:nth-of-type(2){grid-column:2;grid-row:2;justify-self:end;white-space:nowrap}.wap-event-table.broadcast-batch article>small{grid-column:1/-1}.wap-credential-form,.wap-setup-form{grid-template-columns:repeat(2,minmax(0,1fr));margin-bottom:22px}.wap-credential-form button,.wap-setup-form button{align-self:end;min-height:48px}.wap-credential-form{grid-template-columns:minmax(180px,.8fr) minmax(180px,.8fr) minmax(220px,1fr) minmax(220px,1fr) auto}.wap-ai-card .wap-primary{flex:0 0 auto;min-width:max-content;overflow-wrap:normal;white-space:nowrap;word-break:normal}@media (max-width:1360px){.wap-workspace{grid-template-columns:minmax(335px,.82fr) minmax(0,1fr)}.wap-inbox-list{position:static}}@media (max-width:1120px){.wap-workspace{grid-template-columns:1fr}.wap-event-table.campaigns article{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-table-actions{justify-content:flex-start}.wap-protected-evidence{grid-template-columns:1fr}.wap-workspace-panel-nav{position:-webkit-sticky;position:sticky;top:0;z-index:3;width:100%}}@media (max-width:760px){.wap-event-table.campaigns article{grid-template-columns:1fr}.wap-table-actions .wap-secondary{flex:1 1 124px}.wap-workspace-panel-nav{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));width:100%;margin-top:-4px;overflow:visible}.wap-workspace-panel-nav button{min-width:0;white-space:nowrap}.wap-conversation-top{grid-template-columns:42px minmax(0,1fr)}.wap-conversation-meta{grid-column:2;display:flex;align-items:center;justify-content:space-between;justify-items:stretch}.wap-conversation-footer{grid-template-columns:1fr}.wap-conversation-owner{text-align:left}}@media (max-width:520px){body:has(.wap-shell){overflow-x:hidden}.wap-shell{grid-template-columns:minmax(0,1fr);width:100%;overflow-x:hidden}.wap-sidebar{padding:12px}.wap-sidebar nav{grid-template-columns:1fr}.wap-brand,.wap-channel-card,.wap-user-card{min-width:0}.wap-main{max-width:100vw;padding:0 12px 28px;overflow-x:hidden}.wap-appbar{grid-template-columns:1fr;max-width:100vw;margin:0 -12px 14px;padding:10px 12px;overflow:hidden}.wap-appbar-links{max-width:100%;gap:16px;overflow-x:auto}.wap-appbar-links button{flex:0 0 auto;min-width:max-content;white-space:nowrap;overflow-wrap:normal;word-break:normal}.wap-appbar-actions{justify-content:start}.wap-card,.wap-screen-intro,.wap-topbar{max-width:100%;overflow:hidden}.wap-topbar h1{max-width:100%;font-size:22px;line-height:1.15;overflow-wrap:normal;word-break:normal}.wap-screen-intro p,.wap-topbar p,.wap-topbar small{overflow-wrap:break-word;word-break:normal}.wap-button-row,.wap-topbar-actions{justify-content:start}.wap-card h2,.wap-screen-intro h2,.wap-thread-head h2{font-size:21px;line-height:1.2}}.wap-shell .wap-agent-queue-summary .wap-badge,.wap-shell .wap-conversation .wap-badge,.wap-shell .wap-conversation-owner,.wap-shell .wap-queue-tab-count,.wap-shell .wap-queue-tab-label,.wap-shell .wap-queue-tabs button{overflow-wrap:normal!important;word-break:keep-all!important;-webkit-hyphens:none!important;hyphens:none!important;text-wrap:nowrap;white-space:nowrap!important}.wap-shell .wap-icon-button,.wap-shell .wap-primary,.wap-shell .wap-row-arrow,.wap-shell .wap-secondary{overflow-wrap:normal;word-break:keep-all;-webkit-hyphens:none;hyphens:none}.wap-shell .wap-template-board .wap-card-head .wap-primary{min-width:190px}.wap-shell .wap-card-head>.wap-primary,.wap-shell .wap-card-head>.wap-secondary,.wap-shell .wap-table-actions .wap-primary,.wap-shell .wap-table-actions .wap-secondary{flex:0 0 auto;min-width:max-content}.wap-shell .wap-agent-opsbar{margin-top:-4px}.wap-shell .wap-workspace{grid-template-columns:minmax(318px,.78fr) minmax(460px,1.18fr) minmax(270px,.58fr);gap:14px}.wap-shell .wap-customer-panel,.wap-shell .wap-inbox-list,.wap-shell .wap-thread{border-radius:8px}.wap-shell .wap-customer-panel{grid-column:auto;grid-template-columns:1fr}.wap-shell .wap-inbox-list{max-height:calc(100vh - 32px);overflow:hidden}.wap-shell .wap-inbox-list .wap-list{max-height:calc(100vh - 218px);overflow-y:auto;padding-right:3px}.wap-shell .wap-thread{overflow:hidden;background:linear-gradient(180deg,rgba(248,250,252,.82),rgba(255,255,255,.96)),#ffffff}.wap-shell .wap-thread-head{align-items:flex-start}.wap-shell .wap-thread-actions .wap-secondary{min-height:34px;padding:0 10px}.wap-shell .wap-thread-kpis article{min-height:74px;padding:11px}.wap-shell .wap-conversation{min-height:104px;padding:12px}.wap-shell .wap-conversation-preview{min-height:34px}@media (max-width:1380px){.wap-shell .wap-agent-opsbar{grid-template-columns:1fr}}@media (max-width:1120px){.wap-shell .wap-agent-opsbar,.wap-shell .wap-workspace{grid-template-columns:1fr}.wap-shell .wap-inbox-list,.wap-shell .wap-inbox-list .wap-list{max-height:none;overflow:visible}}@media (max-width:640px){.wap-shell .wap-agent-opsbar-main,.wap-shell .wap-thread-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.wap-shell .wap-agent-api-pill{align-items:flex-start}}.wap-inbox-mode .wap-topbar{background:linear-gradient(180deg,rgba(255,255,255,.96),rgba(248,250,252,.94)),#ffffff}.wap-inbox-mode .wap-topbar h1{font-size:clamp(1.85rem,3.2vw,2.65rem)}.wap-inbox-mode .wap-topbar p{color:var(--wap-green-strong)}.wap-inbox-mode .wap-agent-opsbar{padding:12px;border-color:#dce5ec;background:#ffffff}.wap-inbox-mode .wap-agent-opsbar-main button{min-height:70px;border-color:#dde6ee;background:#f8fafc}.wap-inbox-mode .wap-agent-opsbar-main button.active,.wap-inbox-mode .wap-agent-opsbar-main button:hover{border-color:rgba(13,139,111,.32);background:#effaf6}.wap-inbox-mode .wap-workspace{grid-template-columns:minmax(330px,.82fr) minmax(520px,1.28fr) minmax(290px,.7fr);gap:16px}.wap-inbox-mode .wap-customer-panel,.wap-inbox-mode .wap-inbox-list,.wap-inbox-mode .wap-thread{border:1px solid #dce5ec;background:#ffffff}.wap-inbox-mode .wap-profile h3,.wap-inbox-mode .wap-thread-head h3,.wap-inbox-mode .wap-toolbar h3{color:#101828}.wap-inbox-mode .wap-queue-tabs{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;background:#edf2f6}.wap-inbox-mode .wap-queue-tabs button{min-width:0}.wap-inbox-mode .wap-conversation{min-height:118px;border-color:#dce5ec}.wap-inbox-mode .wap-conversation.active{border-color:#0d8b6f;background:#effaf6}.wap-inbox-mode .wap-thread-head{background:#ffffff}.wap-inbox-mode .wap-thread-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:10px;gap:10px;padding:14px 18px;border-bottom:1px solid #dce5ec}.wap-inbox-mode .wap-thread-kpis article{border:1px solid #e4ebf1;border-radius:8px;background:#f8fafc}.wap-inbox-mode .wap-protected-evidence article{border-color:#dce5ec;background:#f8fafc}.wap-inbox-mode .wap-messages{min-height:420px;background:linear-gradient(180deg,rgba(248,250,252,.9),rgba(255,255,255,.98)),#ffffff}.wap-inbox-mode .wap-ai-card{margin:0 20px 16px;border-color:#cdddf4;background:#f4f8ff}.wap-inbox-mode .wap-composer{background:#ffffff}.wap-inbox-mode .wap-customer-panel .wap-profile{padding-top:10px}@media (max-width:1280px){.wap-inbox-mode .wap-workspace{grid-template-columns:minmax(320px,.78fr) minmax(500px,1.22fr)}.wap-inbox-mode .wap-customer-panel{grid-column:1/-1}}@media (max-width:1120px){.wap-inbox-mode .wap-workspace{grid-template-columns:1fr}.wap-inbox-mode .wap-thread-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (max-width:720px){.wap-inbox-mode .wap-agent-opsbar-main,.wap-inbox-mode .wap-queue-tabs,.wap-inbox-mode .wap-thread-kpis{grid-template-columns:1fr}}body:has(.nir-page){background:#f6f8f7}body:has(.nir-page) .app-nav{display:none}.nir-page{--nir-bg:#f6f8f7;--nir-panel:#ffffff;--nir-panel-soft:#f9fbfa;--nir-line:#dce5e2;--nir-text:#10201b;--nir-muted:#60716b;--nir-green:#008f68;--nir-green-dark:#006b50;--nir-green-soft:#e6f7ef;--nir-blue:#eaf1ff;--nir-blue-text:#1e4f9a;--nir-warn:#fff4dc;--nir-warn-text:#7c4a00;--nir-bad:#fff0ed;--nir-bad-text:#a03324;--nir-shadow:0 18px 42px rgba(23,38,32,0.08);background:var(--nir-bg);color:var(--nir-text);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;letter-spacing:0;min-height:calc(100vh - 58px);padding:0 24px 28px}.nir-page button,.nir-page input,.nir-page select{font:inherit}.nir-topbar{align-items:center;display:grid;grid-gap:18px;gap:18px;grid-template-columns:auto minmax(0,1fr) auto;margin:0 auto;max-width:1500px;padding:18px 0}.nir-brand,.nir-nav a{color:var(--nir-text);text-decoration:none}.nir-brand{align-items:center;display:inline-flex;gap:10px;min-width:90px}.nir-avatar,.nir-brand span,.nir-user span{align-items:center;background:var(--nir-green);border-radius:999px;color:#fff;display:inline-flex;flex:0 0 auto;font-weight:800;justify-content:center}.nir-brand span{height:34px;width:34px}.nir-nav{align-items:center;display:flex;gap:4px;overflow-x:auto}.nir-nav a{border-radius:999px;color:#52645e;font-size:.88rem;font-weight:750;padding:9px 12px;white-space:nowrap}.nir-nav a.active,.nir-nav a:hover{background:var(--nir-green-soft);color:var(--nir-green-dark)}.nir-user{align-items:center;display:flex;gap:8px;justify-content:flex-end}.nir-action-grid button,.nir-action-warning button,.nir-composer-actions button,.nir-filter-row button,.nir-user button{background:#fff;border:1px solid var(--nir-line);border-radius:999px;color:var(--nir-text);cursor:pointer;font-weight:750}.nir-user button{padding:8px 11px}.nir-user span{height:34px;width:34px}.nir-workbench{display:grid;grid-gap:16px;gap:16px;grid-template-columns:minmax(280px,.88fr) minmax(480px,1.55fr) minmax(280px,.88fr);margin:0 auto;max-width:1500px}.nir-context,.nir-queue,.nir-thread{min-width:0}.nir-context-card,.nir-queue,.nir-thread{background:var(--nir-panel);border:1px solid var(--nir-line);border-radius:14px;box-shadow:var(--nir-shadow)}.nir-queue,.nir-thread{display:flex;flex-direction:column;min-height:760px}.nir-queue{padding:16px}.nir-card-title,.nir-composer-head,.nir-panel-head,.nir-profile-row,.nir-thread-header{align-items:flex-start;display:flex;gap:12px;justify-content:space-between}.nir-context-card p,.nir-panel-head p,.nir-thread-person p{color:var(--nir-muted);margin:0}.nir-context-card h2,.nir-context-card h3,.nir-panel-head h1,.nir-thread-header h2{margin:0}.nir-panel-head h1{font-size:1.35rem}.nir-search{display:grid;grid-gap:6px;gap:6px;margin:18px 0 12px}.nir-search span,.nir-template-grid label{color:var(--nir-muted);font-size:.78rem;font-weight:700}.nir-search input,.nir-template-grid input,.nir-template-grid select{background:var(--nir-panel-soft);border:1px solid var(--nir-line);border-radius:10px;color:var(--nir-text);min-width:0;padding:11px 12px;width:100%}.nir-filter-row{display:grid;grid-gap:8px;gap:8px;grid-template-columns:repeat(4,minmax(0,1fr))}.nir-filter-row button{border-radius:10px;color:var(--nir-muted);padding:9px 6px}.nir-filter-row button.active{background:var(--nir-green);border-color:var(--nir-green);color:#fff}.nir-queue-summary{background:var(--nir-panel-soft);border:1px solid var(--nir-line);border-radius:12px;display:grid;grid-gap:8px;gap:8px;grid-template-columns:repeat(3,minmax(0,1fr));margin:14px 0;padding:10px}.nir-queue-summary span{color:var(--nir-muted);display:grid;font-size:.78rem;grid-gap:2px;gap:2px}.nir-queue-summary strong{color:var(--nir-text);font-size:1rem}.nir-conversation-list{display:grid;grid-gap:10px;gap:10px;overflow:auto;padding-right:2px}.nir-conversation{align-items:flex-start;background:#fff;border:1px solid var(--nir-line);border-radius:13px;color:inherit;display:flex;gap:11px;min-width:0;padding:12px;text-align:left}.nir-conversation.active{background:#f2fbf7;border-color:rgba(0,143,104,.42);box-shadow:inset 4px 0 0 var(--nir-green)}.nir-avatar{height:38px;width:38px}.nir-avatar.large{height:54px;width:54px}.nir-conversation-main{display:grid;grid-gap:3px;gap:3px;min-width:0}.nir-conversation-main span,.nir-conversation-main strong{overflow-wrap:anywhere}.nir-conversation-main small,.nir-conversation-main>span{color:var(--nir-muted)}.nir-conversation-main>span{font-size:.86rem;line-height:1.35}.nir-conversation-meta{align-items:center;display:flex;flex-wrap:wrap;gap:6px;margin-top:5px}.nir-badge{border:1px solid transparent;border-radius:999px;display:inline-flex;font-size:.72rem;font-weight:850;line-height:1;padding:6px 8px;white-space:nowrap}.nir-badge-good{background:var(--nir-green-soft);border-color:rgba(0,143,104,.18);color:var(--nir-green-dark)}.nir-badge-warn{background:var(--nir-warn);border-color:rgba(214,140,0,.24);color:var(--nir-warn-text)}.nir-badge-bad{background:var(--nir-bad);border-color:rgba(160,51,36,.2);color:var(--nir-bad-text)}.nir-badge-blue{background:var(--nir-blue);border-color:rgba(30,79,154,.18);color:var(--nir-blue-text)}.nir-badge-neutral{background:#eef3f1;border-color:var(--nir-line);color:#4a5d56}.nir-thread{overflow:hidden}.nir-thread-header{border-bottom:1px solid var(--nir-line);padding:18px 20px}.nir-thread-person{align-items:center;display:flex;gap:12px;min-width:0}.nir-thread-person span:not(.nir-avatar){color:var(--nir-muted)}.nir-thread-status{align-items:center;display:flex;flex-wrap:wrap;gap:6px;justify-content:flex-end}.nir-action-warning{align-items:center;background:var(--nir-bad);border:1px solid rgba(160,51,36,.2);border-radius:13px;color:var(--nir-bad-text);display:flex;gap:16px;justify-content:space-between;margin:16px 20px 0;padding:14px 16px}.nir-action-warning p{margin:4px 0 0}.nir-action-warning button{border-color:rgba(160,51,36,.28);color:var(--nir-bad-text);flex:0 0 auto;padding:10px 13px}.nir-message-list{display:flex;flex:1 1;flex-direction:column;gap:12px;overflow:auto;padding:20px}.nir-message{border:1px solid var(--nir-line);border-radius:14px;display:grid;grid-gap:6px;gap:6px;max-width:76%;padding:13px 14px}.nir-message small,.nir-message span{color:var(--nir-muted);font-size:.78rem;font-weight:750}.nir-message p{line-height:1.45;margin:0}.nir-message.inbound{background:#fff}.nir-message.system{align-self:center;background:#f7f1e9;max-width:86%}.nir-message.ai{align-self:flex-end;background:#edfbf5;border-color:rgba(0,143,104,.24)}.nir-composer{background:#fff;border-top:1px solid var(--nir-line);display:grid;grid-gap:12px;gap:12px;padding:16px 20px 18px}.nir-composer-head span{color:var(--nir-muted);display:block;margin-top:3px}.nir-template-grid{display:grid;grid-gap:10px;gap:10px;grid-template-columns:1.1fr .9fr .9fr}.nir-template-grid label{display:grid;grid-gap:6px;gap:6px}.nir-composer-preview{background:var(--nir-panel-soft);border:1px solid var(--nir-line);border-radius:11px;color:#334740;line-height:1.45;padding:12px}.nir-composer-actions{display:flex;gap:10px;justify-content:flex-end}.nir-composer-actions button{padding:11px 15px}.nir-composer-actions .primary{background:var(--nir-green);border-color:var(--nir-green);color:#fff}.nir-composer-actions .secondary{color:var(--nir-muted)}.nir-context{display:grid;grid-gap:14px;gap:14px}.nir-context-card{display:grid;grid-gap:12px;gap:12px;padding:16px}.nir-context-card.profile{gap:16px}.nir-facts{display:grid;grid-gap:10px;gap:10px;margin:0}.nir-facts div{align-items:center;border-top:1px solid var(--nir-line);display:flex;gap:10px;justify-content:space-between;padding-top:10px}.nir-facts dt{color:var(--nir-muted);font-weight:700}.nir-facts dd{margin:0;text-align:right}.nir-context-card ol,.nir-source-list{display:grid;grid-gap:8px;gap:8px;margin:0;padding-left:18px}.nir-source-list li{line-height:1.35}.nir-source-list span{color:var(--nir-muted);display:block;font-size:.8rem}.nir-action-grid{display:grid;grid-gap:8px;gap:8px;grid-template-columns:repeat(2,minmax(0,1fr))}.nir-action-grid button{border-radius:10px;padding:10px 8px}.nir-context-card.compact{font-size:.9rem}@media (max-width:1180px){.nir-workbench{grid-template-columns:minmax(280px,.9fr) minmax(420px,1.3fr)}.nir-context{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:820px){.nir-page{padding:0 12px 20px}.nir-context,.nir-topbar,.nir-workbench{grid-template-columns:1fr}.nir-topbar{align-items:stretch}.nir-nav,.nir-user{justify-content:flex-start}.nir-queue,.nir-thread{min-height:auto}.nir-action-warning,.nir-composer-head,.nir-thread-header{align-items:flex-start;flex-direction:column}.nir-thread-status{justify-content:flex-start}.nir-message{max-width:100%}.nir-action-grid,.nir-filter-row,.nir-template-grid{grid-template-columns:1fr}}